Clara Anastasia Ivani Saragih Email and Phone Number
Hospitality and Tourism has been my passion since i was in vocational school, driving my decision to pursue my career in tourism industry. I hold a degree in Resort and Leisure Management, and I am also a certified Tour Operator and Tourism Consultant by Lembaga Sertifikasi Profesi (LSP).In addition to my professional experience, I am actively involved in organizations and have experience managing various events, which has helped me build a strong network and leadership skills. My strenghts includes leadership, team management, operational excellence, and strong agility, all fueled by a passion for high performance.I am seeking for new opportunities and collaborations within the industry,you can reached through email cclarasrgh@gmail.com
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Reservation AssociateKozystayBandung, Id
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Reservations AgentAryaduta Hotel Group Jul 2024 - Present- Checking daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct.- Ensuring all information in the system input is correct, especially for group bookings.- Summarizes group bookings from each sales team member, starting from the nearest arrival date for three times a week.- Making reservations for FIT customers from corporate or government through the sales team, and processing payments and sending invoice & confirmation details to customers.- Providing support to customers who may need to amend or cancel a reservation. -
Guest Service OfficerAryaduta Hotel Group Oct 2023 - Jul 2024- Provide friendly and efficient customer service- Welcome guests with professionalism, handle requests, and address complaints promptly- Answer phone calls from both inside and outside the hotel with minimal wait timesAssist the receptionist with check-in and check-out procedures, and provide information about the hotel's facilities and products- Manage the guest database in an organized manner, adhering to company standards- Perform upselling of hotel products using marketing tools like Watzap
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Junior Researcher And Consultant InternTravelxism Feb 2022 - Jul 2022Daerah Istimewa Yogyakarta, Indonesia- Responsible for developing concepts for sustainable tourism packages in the Special Region of Yogyakarta.- Prepared a tourism master plan proposal for stakeholders, including government officials.- Conducted research and assessed the sustainability of accommodations, successfully interviewing and surveying 12 accommodations in the Sleman region.- Research local hospitality practices, known as "Omotenashi," in the Kulon Progo area, completing research on 2 farmstays.- Successfully organized a training session on tourism potential and risks in the Breksi tourist village, attended by 10 participants from the Tebing Breksi tourism management. -
Public Relations InternJong Culture Indonesia Aug 2021 - Jan 2022Jong Culture Indonesia is a platform dedicated to educating the public, especially Indonesian teenagers, about Indonesian culture. As an intern in the Public Relations department, my responsibilities included:- Creating and curating weekly content for the Instagram media platform @jongculture.- Contacting speakers to participate in events hosted by Jong Culture Indonesia, such as Instagram Live sessions or webinars. -
Tour OrganizerJbu Tour Aug 2018 - Oct 2018Bandung, Jawa Barat, Indonesia- Responsibled for designing and organizing travel itineraries for both individual and groupneeds, and promoting them directly or through websites.- Conducted destination research, including accommodations, transportation, and activities thatsuits company standards to ensure smooth and enjoyable trips for clients.- Contacted various travel service providers to negotiate and collaborate based on client interestsand preferences.- Compiled client databases and preparing necessary travel documents such as plane tickets, IDs,passports, luggage tags, and others.
Clara Anastasia Ivani Saragih Education Details
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Manajemen Resort And Leisure -
Smk Negeri 1 BandungUsaha Perjalanan Wisata
Frequently Asked Questions about Clara Anastasia Ivani Saragih
What company does Clara Anastasia Ivani Saragih work for?
Clara Anastasia Ivani Saragih works for Kozystay
What is Clara Anastasia Ivani Saragih's role at the current company?
Clara Anastasia Ivani Saragih's current role is Reservation Associate.
What schools did Clara Anastasia Ivani Saragih attend?
Clara Anastasia Ivani Saragih attended Universitas Pendidikan Indonesia, Smk Negeri 1 Bandung.
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