- Deployed under Operations Transaction Center (OTC) division which mainly involved in OTC project management & development as well as internal function support.- Produced transaction tools using flow process automation by Power Automate with Artificial Intelligence engine.- Developed reconciliation report using Macro VBA to remove manual process and paperwork method.- Lead process improvement projects that focused on remove process waste in Retail Loan Operations.- Reenginering… Show more - Deployed under Operations Transaction Center (OTC) division which mainly involved in OTC project management & development as well as internal function support.- Produced transaction tools using flow process automation by Power Automate with Artificial Intelligence engine.- Developed reconciliation report using Macro VBA to remove manual process and paperwork method.- Lead process improvement projects that focused on remove process waste in Retail Loan Operations.- Reenginering Retail Loan Operation's Process to increase productivity and efficiency. Show less

Comprehensive Operations Excellence (COrE) program is one of the acceleration program in BTPN which opens opportunity for fresh graduates to be a part of BTPN’s transformation process. Selected as one of 25 trainees among 10.000+ applications)This program includes of in-class training, on-the-job training, and improvement projects.First Project:1. PSDM-Cost Allocation Automation: Successfully made an improvement and automation that triggered from current cost allocation… Show more Comprehensive Operations Excellence (COrE) program is one of the acceleration program in BTPN which opens opportunity for fresh graduates to be a part of BTPN’s transformation process. Selected as one of 25 trainees among 10.000+ applications)This program includes of in-class training, on-the-job training, and improvement projects.First Project:1. PSDM-Cost Allocation Automation: Successfully made an improvement and automation that triggered from current cost allocation activities being done manually & time consuming. 2. RPA-Userlist Review & User Access Matrix Review: The analysis of data collection and processing automation process for Userlist and UAM Review processes using robot.Second project: Branch assignment at Bandung cityAssessed all the operation activities from Start of the Day (SoD) until End of the Day (EoD) for seeking an improvement at branch. Proposed and led project to enhance a new features at core banking system for tracking delivery collateral documents.Third Project: Optimizing Operations Hepdesk Agent Inquiries Process through Guide Script, Case Category Simplification, and People Empowerment- Achieved success in designing tools to facilitate agents' comprehension of inquiries and provision of standardized responses.- Developed a comprehensive training program aimed at augmenting agents' knowledge base and enhancing performance. Show less

- Effectively coordinated and evaluated assignments for Microeconomics II courses (Regular and International Undergraduate Program (IUP) classes).- Offered tailored tutoring through the WhatsApp chat service to enhance students' comprehension of the course material.

- Actively involved in a partnership program aimed at empowering members within the culinary SME sector. - Developed marketing strategies and overseeing the management of social media accounts for these SMEs, significantly enhancing their public engagement. - Successfully crafted Standard Operating Procedures (SOPs) for marketing and design, and notably increased the Instagram following of 103 SMEs by 103 new followers.

• Formulated standard operational procedures for social media content.• Analyzed current community trends for content material• Supervised the Sulawesi ITH region, and coordinated field activities during webinars.

• Involved in overseeing the allocation of Rp. 5,000,000.00 to support the implementation of the 2021 Godean KKN team's work program, ensuring wise utilization of funds. • Managed cash flow records and prepared financial reports for the team.

I was responsible for managing all BPM FEB UGM social media accounts from designing SOPs, content schedules, to execution of content creation. The Media Team also had the responsibility to document all activities of the organization. I also managed 5 team members to achieve goals of media division.

I was responsible for managing all social media accounts of BPM FEB UGM, designing and creating social media content, as wellas leading external activities; such as, comparative studies with other organizations, both inside and outside campus. In addition, I had been the main coordinator in 4 comparative study activities with other organizations.

The Media Bureau of BPM FEB UGM is responsible for building the image of BPM FEB UGM through social media channels. The duties of members of the Media Bureau are that to help manage all BPM FEB UGM social media accounts, as well as document allorganizational activities. There were 9 social media content which I had created while I was a member of the BPM Media Bureau.