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Passionate about designing and implementing change solutions that drive positive outcomes for both organizations and their people; currently, I work at Comcast to coordinate and execute user experience testing (UXT) and user experience adoption planning build on large-scale HR Technology Workday initiatives within their Humans Resource Technology, solutions, & systems (HRTSS) organization.
Comcast
View- Website:
- comcast.com
- Employees:
- 75807
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Senior Change AssociateComcast Oct 2024 - Present
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Experience Planning & Design AnalystComcast Feb 2023 - Sep 2024Philadelphia, Pennsylvania, United StatesResponsible for coordinating and executing user experience testing (UXT) and user experience adoption planning on large-scale HR Technology Workday initiatives within Comcast's HRTSS organization.
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Assoicate Change AnalystNational Grid Jun 2021 - Feb 2023Syracuse, New York, United StatesExecute a robust change management plan and facilitate organizational change as required to fully integrate AMI in the ways of working and to provide ongoing support as necessary throughout the deployment•Develop unique training programs and materials (including WBT (two self-service course guides), ILT Course Workbooks, Instructor Guides, Device Assembly & Installation Guides (3+) and standard operating procedures (25+)) as a subject matter resource (SMR) through e-learning modalities to fulfill workers specific needs for the following AMI Program related job responsibilities for National Grid:Customer Metering Services (Electric & Gas),Customer Billing , Field Area Network (Procurement, Pre-Installation, Installation, & Post-Installation).•Validate training material with SME’s and conduct pilot training events to validate course materials•Evaluate training program effectiveness through assessments, surveys, and feedback to ensure incorporation of new skills from AMI Training into BAU•Manage project reporting, dependency & risk mitigation, and critical milestone tracking throughout program deployment•Develop outreach communication strategies for successful adoption of AMI capabilities across National Grid’s impacted stakeholder groups (30+) in Upstate New York Territory
Clare Cuddy Education Details
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Major: Human Resource & People Management; Minor: Environmental Studies -
Cicero-North Syracuse High School -
Universidad De San Louis-MadridStudy Abroad
Frequently Asked Questions about Clare Cuddy
What company does Clare Cuddy work for?
Clare Cuddy works for Comcast
What is Clare Cuddy's role at the current company?
Clare Cuddy's current role is Senior Change Associate at Comcast.
What is Clare Cuddy's email address?
Clare Cuddy's email address is cl****@****rid.com
What is Clare Cuddy's direct phone number?
Clare Cuddy's direct phone number is +131540*****
What schools did Clare Cuddy attend?
Clare Cuddy attended Saint Joseph's University, Cicero-North Syracuse High School, Universidad De San Louis-Madrid.
Who are Clare Cuddy's colleagues?
Clare Cuddy's colleagues are Sterlyn Cooper, Zeb Meis, Kendall Bates, Momin Khan, Patience Salisbury, Brandee Sanborn, Sridhar Mamidala.
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