Clare Cuddy Email & Phone Number

Philadelphia, Pennsylvania, United States

Responsible for coordinating and executing user experience testing (UXT) and user experience adoption planning on large-scale HR Technology Workday initiatives within Comcast's HRTSS organization.

Syracuse, New York, United States

• Execute a robust change management plan and facilitate organizational change as required to fully integrate AMI in the ways of working and to provide ongoing support as necessary throughout the deployment
• Develop unique training programs and materials (including WBT (two self-service course guides), ILT Course Workbooks, Instructor Guides, Device Assembly & Installation Guides (3+) and standard operating procedures.
• Validate training material with SME’s and conduct pilot training events to validate course materials
• Evaluate training program effectiveness through assessments, surveys, and feedback to ensure incorporation of new skills from AMI Training into BAU
• Manage project reporting, dependency & risk mitigation, and critical milestone tracking throughout program deployment
• Develop outreach communication strategies for successful adoption of AMI capabilities across National Grid’s impacted stakeholder groups (30+) in Upstate New York Territory

Bachelor'S Degree, Major: Human Resource & People Management; Minor: Environmental Studies

Activities and Societies: Alpha Omicron Pi (social fraternity), Appalachian Experience Immersion Program , Ignatian Teach-In For Justice

Education record

Activities and Societies: Northstars Varsity Winterguard,CNS Marching Band, National Honor Society,

Study Abroad