Clare Ferguson Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Build and maintain relationships to enable the planning, analysis and management of space requirements across the Transport cluster, to support Transport’s evolving workplace strategy.> Build strong business relationships with divisional contacts at varying levels to gain an understanding of the medium to long-term workspace requirements, visibility of business strategies and an in-depth understanding of the teams which affect workspace requirements.> Gather division requirements and information, summarizing and presenting data in various forms for consumption by other Workplace Teams, management and Divisional leadership, to allow strategic decisions to be made. > Providing input into strategic, tactical and project plans regarding the space allocations, occupation and utilisation of nominated sites.> Gather requirements, validate and provide viable solutions to address requests for workspace, negotiate and coordinate changes in space allocations between business units.> Develop and maintain an understanding of site-specific facilities and provide information when required for strategic and tactical decisions to be made.> Conduct on-site inspections, validate fit-out layouts and other facilities and assess external consultants test fits against known requirements.> Provide analysis and reporting on space utilisation, allocations, occupancy and vacancy space requests.> Set up and input data into space management systems to ensure reflection of allocations and occupancy, monitor utilisation and provide insights to management for ongoing use of space and requirements.> Complete storage audits and maintain register of storage allocations for nominated sites, allowing for mapping and planning during workplace projects to support changes and re-allocations.> Respond to BAU requests from various stakeholders, validate requirements, negotiate and develop solutions to meet new requirements while maintaining adherence to Transport’s workplace strategy.

Sydney

Established and led a global workplace team comprising project and technical staff based in multiple locations to deliver cross-functional projects around the globe.> Manage a global portfolio of 29 leases ensuring lease obligations and critical dates are met to deliver capital works projects as needed. This includes ongoing management of leases including accommodation reviews, market rent reviews, lease negotiations and exit strategies where appropriate. > Engage with Ashurst representatives locally, nationally and internationally to understand the space needs of each office in the network, then negotiate to align the local needs with the global strategic vision and agree on appropriate objectives for projects.> Scoping and delivering capital works projects (fit outs and refurbishments) globally to deliver office space appropriate to local needs and global strategies. > Developing strong relationships with Stakeholders in multiple offices, validate requirements and develop solutions to address requests, including stake and move analysis, stay/go analysis and alternative accommodation strategies to more effectively utilise space> Preparing and updating global reporting and analytics on global portfolio, including space utilisation, lease and financial information.> Evaluation, implementation and maintenance of workplace technology to be delivered either stand alone or as part of a wider workplace project – including space management & utilisation, desk booking systems, lease administration, AV technology, security and others as required. Liaising with IT to ensure smooth implementation of systems.

Sydney, Australia

Leading and managing a team of staff across administration, operations and client service; supervising Operations functions, and acting as a point of contact for stakeholders for all Operations related matters.> Led various projects and initiatives to strengthen and further develop the organisation’s infrastructure and operational capacity; regularly engaged with senior stakeholders and supported strategic planning processes.> Managed multiple space planning projects, including stack and move plan analysis. Continuous negotiation with internal teams for space planning needs and responding to changes in space requirements.> Engaged with Ashurst representatives locally, nationally and internationally; drove a high level of collaboration, and encouraged effective information sharing and a proactive addressing of any operational issues. > Drove continuous improvement, review and analysis of data, processes and technology requirements on a national basis; prepared business cases for senior management, and managed the implementation of improvement plans.> Sourced and managed relationships with external suppliers and vendors; oversaw negotiations to ensure the commercial viability of all contracts and service level agreements. > Oversaw the relocation project of the Sydney office, involving 650 staff and over 13,000 sqm of office space.

Reporting to the Managing Director, provided comprehensive operational support to the organisation on a national basis; drove continuous improvement resulting in substantial improvements in systems and processes.

Managed relationships with clients within the Northern Region, including government departments and large enterprise organisations; ensured project needs were correctly scoped, addressed and delivered.

Developed and documented processes and procedures to meet complex business requirements; coordinated and produced sales proposals and tender responses; ensured the company operations fully supported sales and customer service delivery.

Led and managed a team of staff across project management and event management functions; oversaw and managed the rollout of learning and development programs locally, nationally and internationally. Managed a portfolio of projects and events with responsibility for organising the logistics and materials required for each event.

Managed a portfolio of projects and events with responsibility for organising the logistics and materials required for each event.

Project Managed the design and production of printed flyers, brochures and other marketing material. Worked with colleagues to plan timeframes and critical paths, identify products to be included, source photos and product information, proof read and approve for print and delivery.

Managed the maintenance of and updates to all company websites and databases. Liaised with website agencies and designers to make changes and with internal stakeholders to provide content. Analysed and worked with external consultants to re-design the company databases in MS Access.

Executive Mba, Business Administration And Management, General

Certificate Iv, Secretarial Studies