• Liasing with insurance companies, their clients and property managers on a daily basis to update them with the progress of their insurance repairs• Liase with contractors throughout the entire process of the insurance repairs to ensure timeframes are met and client expectations• Ensure the Insurance Company KPI standards are adhered to at all times, advise of any potential problems or delays regarding the clients insurance repairs• Maintain and update Ensureflow which is a web based program for the cost management for property repair and maintenance providers• Dealing with customer enquiries - insurance, maintenance repairs, quote and tender requests• Preparing quotes to customers, agendas and meeting minutes• Maintaining registers for Material Data sheets, quality control, tenders, training, incident reporting • Providing general administration support where required to the General Manger and CEO

In my previous position at the University Of Adelaide, Roseworthy Campus it was my responsibility to provide a complete secretarial and admin service including the following tasks to the Campus Manager and Campus Services staff.• Providing quality customer service to the university community, service providers, contractors, consultants and key stakeholders.• Providing front desk reception service to the Campus Services office.• Maintaining records and files in accordance with records managements policy and procedures using the electronic document and records management system TRIM.• Auditing and maintaining the Campus Services maintenance data base. • Maintaining property-related records.• Producing expense and income reports and statistical information, creating and maintaining Excel spreadsheets.• Organising and co-ordinating campus events and functions, booking rooms using the online university room booking system.

Accounts Payable/ReceivableGeneral Bookkeeping/AdministrationManagement ReportingStock Control• Reporting directly to the manager, group accounting and information technology• Performing general administrative duties and office management• Establishing and maintaining information to assist internal customers, providing support to team members• Preparation and analysis of Profit & Loss Statements reporting directly to the group accountant• Oversee stock management, auditing, internal and external transfers of stock between departments and locations• Perform annual stock take and reconciliations • Problem solving issues on a daily basis • Assisting with the implementation of improved procedures • Liasing with overseas offices, funding office expenses and providing monthly reports for management