My role as manager was to achieve branch performance targets through merchandising, team management and stock inventory control. I also recruited, trained, developed and motivated my team to ensure the store is merchandised in line with company directives. I maintained sufficient stock levels to meet customer needs by adhering to stock ordering procedures and show commitment by providing first class customer service and developing growing our business.

My role as manager was to achieve branch performance targets through merchandising, team management and stock inventory control. I also recruited, trained, developed and motivated my team to ensure the store is merchandised in line with company directives. I maintained sufficient stock levels to meet customer needs by adhering to stock ordering procedures and show commitment by providing first class customer service and developing growing our business.

My role as manager was to achieve branch performance targets through merchandising, team management and stock inventory control. I also recruited, trained, developed and motivated my team to ensure the store is merchandised in line with company directives. I maintained sufficient stock levels to meet customer needs by adhering to stock ordering procedures and show commitment by providing first class customer service and developing growing our business.Key Achievements:- Relocating my store and reopening in new location within 5 days in April 2006- Passing both my Level 2 Retail NVQ and Level 3 Retail Management NVQ- Positive trading of my store for consecutive years

I supported and deputised for the Manager to ensure the efficient and effective running of the store. I assisted with training and motivating the team whilst developing my own management skills and maintaining company standards at all times.Key Achievement:Promotion to Store Manager within 2 years at Birthdays

I worked as part of a small team in a fast moving environment, contributing to the successful running of the store by maintaining stock displays, providing first class service to our customers and ensuring our high company standards are maintained at all times.Key Achievement:Promotion to store Assistant Manager after first year with Birthdays