Strategic leadership and management of Planque’s membership. Where the wine curious to wine connoisseurs have access to a host of benefits including in-house cellar storage, the member’s lounge, priority access to reservations plus an exciting programme of wine focused events.• Devised and implemented a business plan to grow and retain members, overseeing the acquistion and retention strategy introducing clear reporting KPI’s to ensure the continued success of the scheme.… Show more Strategic leadership and management of Planque’s membership. Where the wine curious to wine connoisseurs have access to a host of benefits including in-house cellar storage, the member’s lounge, priority access to reservations plus an exciting programme of wine focused events.• Devised and implemented a business plan to grow and retain members, overseeing the acquistion and retention strategy introducing clear reporting KPI’s to ensure the continued success of the scheme. • Relationship management and day to day servicing of the club membership all of whom have a love and passion for wine and food.• Support the Director in introducing new initiatives to increase average spend, repeat visitation, private hire and PDR bookings plus the continued development of the membership proposition to drive new revenue streams, including a new Corporate membership to be launched in June 2024. Show less

Leadership and day to day management of the Academicians' Room, the RA's private members club consisting of members from the art world and creative industries. Strategic leadership of Friends of the Royal Academy delivering £13m+ in revenue YoY. I motivated a front of house and membership team of 13 whilst working collaboratively with other multi-disciplinary teams across Events, Marketing, Press, Finance, Exhibitions and Programming. I evaluated data to set commercial… Show more Leadership and day to day management of the Academicians' Room, the RA's private members club consisting of members from the art world and creative industries. Strategic leadership of Friends of the Royal Academy delivering £13m+ in revenue YoY. I motivated a front of house and membership team of 13 whilst working collaboratively with other multi-disciplinary teams across Events, Marketing, Press, Finance, Exhibitions and Programming. I evaluated data to set commercial membership strategies and have extensive experience of costing, financial modelling, and budgeting. I oversaw the curation of exclusive member events, ranging from in-conversations with leading cultural figures to live music events to deepen engagement and support the renewal strategy.I have significant experience in managing stakeholders from a wide range of backgrounds with the ability to negotiate and influence external and internal clients, partners and colleagues. Managed the Membership Committee for the Academicians Room and the Friends Board of Directors. Show less

A senior business development role in Hospitality focusing on revenue generation by increasing and diversifying income and audiences for this destination venue, the Keeper's House in Mayfair.I led the development and implementation of a new destination venue at the RA including launching a new cafe, bar, restaurant and private members club where I designed and led the marketing and sales strategy. My experience also saw me oversee the launch of the Academicians’ Room membership, the… Show more A senior business development role in Hospitality focusing on revenue generation by increasing and diversifying income and audiences for this destination venue, the Keeper's House in Mayfair.I led the development and implementation of a new destination venue at the RA including launching a new cafe, bar, restaurant and private members club where I designed and led the marketing and sales strategy. My experience also saw me oversee the launch of the Academicians’ Room membership, the RA’s private members club where I grew the membership to 1400 including leading artists and eminent individuals from the creative industries. Managed key suppliers and the caterer Petyon & Byrne. Show less

A member of the Senior Leadership team I was responsible for the creation and delivery of the commercial strategy identifying new opportunities for growth whilst retaining the global client base.This included responsibility for annual operating income of £23m where I exceeded new business annual sales targets of £5m YoY. I led a high performing global sales team of 23 staff based in the UK, Asia Pacific and the US and was appointed to the Board of Directors in 2006.I have… Show more A member of the Senior Leadership team I was responsible for the creation and delivery of the commercial strategy identifying new opportunities for growth whilst retaining the global client base.This included responsibility for annual operating income of £23m where I exceeded new business annual sales targets of £5m YoY. I led a high performing global sales team of 23 staff based in the UK, Asia Pacific and the US and was appointed to the Board of Directors in 2006.I have extensive experience in identifying and realising collaborative partnership opportunities, including developing new products, services, and activities to drive new income growth. My key client relationships involved working closely with the likes of the FA Premier League, FA, Wimbledon, ITV, BT and Vodafone. Show less

A senior management position where I led on the creation and implementation of growth plans in the Asia Pacific region with multi media organisations such as ESPNSTAR and CK Hutchinson.I managed a regional sales team of 7 and established new sales offices in Thailand and India, whilst recruiting additional commercial and editorial staff in Hong Kong and Singapore. I also expanded market activity in Japan, South Korea, the Middle East, and India. I was a Board Director of PA Asia.