Clare Waller Email and Phone Number

Copy lead for new brand launch, developing new TOV and implementing across entire quote to buy journey and existing brochureware. I regularly work with multiple agencies and senior stakeholders, becoming the ‘voice of the customer’ when balancing business requirements. Responsible for managing copy across all digital platforms, including launching new app and on-going developments, all social and SEO content, MyAccount, CRM, legislation changes, UX design, IVRs and customer comms.

Working as part of the BBC's Central Editorial’s services, responsible for finding and delivering the best content for audiences for the BBC homepage, iPlayer and Red Button

I am Digital Content Manager at Pannone Solicitors, a full service law firm delivering legal services across the UK and internationally. SpecialtiesEcommerce, Search Engine Marketing (PPC, Affiliate, SEO, Link Building), Email Marketing, Social Media, Content Management, Online Content, Brand Development.

Leading a team of content editors, creating bespoke copy for a range of online requirements.Communicating business expectations clearly to the team, supporting and developing where necessary to achieve goals.Planning and scheduling new pages, moderating and publishing copy through content management systems.Measuring impact of pages using analytics and evaluation to provide best practice framework. Working alongside design team to create robust content objectives the team can… Show more Leading a team of content editors, creating bespoke copy for a range of online requirements.Communicating business expectations clearly to the team, supporting and developing where necessary to achieve goals.Planning and scheduling new pages, moderating and publishing copy through content management systems.Measuring impact of pages using analytics and evaluation to provide best practice framework. Working alongside design team to create robust content objectives the team can follow, providing project support when required. Show less

Managing copy for all brands - multi channel and across all products and services. Developed brand strategy and web site traffic growth. Responsible for all internal/external comms, providing editorial support across all areas of business.