General reception duties, booking meeting rooms, carpark spaces, being the primary POC to all fellow colleagues, engineers and suppliers. I create inhouse events as a way of encouraging networking between the different departments (which has a very successful).Reporting maintenance issues, managing building access using our inhouse system. Signposting collegues and suppliers accordingly. Maintaining office records and raising discrepancies. Arranging the collection and delivery of laptops and work mobile phones for our starters and leavers.

Creating and maintaining procedures and documentation records in compliance with ISO9001. Recently qualified in IS014001 and assisting with customer orders, delivery booking, invoicing, purchase orders etc on Sage. Conducting internal audits across the departments, updating records on Sales Force and being part of a small dedicated team for a global company.

Handling and distributing incoming post, and parcels, franking both nationally and internationally the outgoing post and parcels. Setting up meeting rooms as and when required. Reception cover, handling incoming queries, using the telephone switch board to direct calls to the appropriate department.