Clare Wright Email & Phone Number

Stevenage, England, United Kingdom, London

• leading the development and implementation of UK-wide people policies in collaboration with the UK businesses• leading the update of all UK people policies in line with GSK’s Modern Employer agenda• responsible for research, benchmarking and drafting policies and process up to final agreement either directly with the UK HR Operations Leadership Team, key customers, or via the Policy and Process• leading the standardisation and simplification agenda, whilst ensuring documentation… Show more • leading the development and implementation of UK-wide people policies in collaboration with the UK businesses• leading the update of all UK people policies in line with GSK’s Modern Employer agenda• responsible for research, benchmarking and drafting policies and process up to final agreement either directly with the UK HR Operations Leadership Team, key customers, or via the Policy and Process• leading the standardisation and simplification agenda, whilst ensuring documentation is available for auditing purposes• partner with the I&D Lead to ensure alignment on policy and process where relevant (i.e. Gender Identity Policy, Equality Act, Family Friendly policies)• ensuring guidance and standard processes are monitored and maintained to ensure compliance and consistency, whilst leading and driving standardisation and simplification where the opportunity exists to• supporting the operational efficiency of the UK HR function• providing consultation and advice to HR, including the HR Service Centre, on policy, process and employee relations matters in the UK, often including detailed project work (e.g. Gender Pay)• interpreting UK based people policies and supporting the resolution of any associated employee relations issues across the UK where required• monitoring and informing on strategic policy and process development by taking into consideration internal and external practices• developing and delivering education and training for line leaders and HR professionals on policy, employment and employee relations matters• membership of the UK HR Services Council• representing GSK at external network bodies as required (e.g. eLERN, One Step Ahead Club) Show less

Stevenage, England, United Kingdom

• delivering an excellent and efficient customer service, managing ER cases (including performance, disciplinary, grievance, attendance, settlement agreements) in adherence with team ways of working and service levels, including utilising ERC informal resolution channels (i.e. internal and external mediation)• Managing a variety of ER cases, across multiple policy and business areas, in both the UK and US, within agreed service levels• coaching line managers who are supporting ER cases,… Show more • delivering an excellent and efficient customer service, managing ER cases (including performance, disciplinary, grievance, attendance, settlement agreements) in adherence with team ways of working and service levels, including utilising ERC informal resolution channels (i.e. internal and external mediation)• Managing a variety of ER cases, across multiple policy and business areas, in both the UK and US, within agreed service levels• coaching line managers who are supporting ER cases, specifically in regard to investigating incidents, to ensure their skills/knowledge are at the appropriate level to perform the role required of them• coaching hearing managers who are tasked with the responsibility of reviewing investigation reports, and making a decision on the level of action to take, in line with appropriate policy• coaching peers (e.g. HR Generalists, ERC colleagues, HR Service Centre) as required, to build ER capability and support continuous improvement of the ER service• proactively developing continuous improvement initiatives, in support of standardising and simplifying the way the team operates, including a hearing manager’s curriculum, a hearing manager pool, introduction of line manager resource tools, to assist in the autonomy of managing the disciplinary investigation process, from informal through to formal resolution. As subject matter expert for mediation, I also designed and implemented guides for managers and employees, to facilitate informal dispute resolution Show less

Stevenage, England, United Kingdom

• providing HR Generalist support to both the R&D business, and the Global Manufacturing and Supply (GMS) business , as part of the HR Operations (SharedServices) Team• supporting project work for major Operational Excellence initiatives, and enterprise wide initiatives e.g. job grading, new bonus scheme• delivering high quality, standardised HR interventions (Effective Business Engagement) across a range of HR activities/processes to enable line managers and employees to deliver… Show more • providing HR Generalist support to both the R&D business, and the Global Manufacturing and Supply (GMS) business , as part of the HR Operations (SharedServices) Team• supporting project work for major Operational Excellence initiatives, and enterprise wide initiatives e.g. job grading, new bonus scheme• delivering high quality, standardised HR interventions (Effective Business Engagement) across a range of HR activities/processes to enable line managers and employees to deliver the business strategy• driving the efficient delivery of diverse change projects in support of the company’s strategic agenda, within a culture of empowerment, through personal leadership • coaching business leaders through insight, constructive feedback and challenge, to enable the leader to be most effective and to ensure consistency with GSK values and behaviours.• understanding ER risks (including reputation and trust issues) and implementing mitigation including escalation as appropriate. • understanding of legislative framework as it applies to ER environment• understanding the consultation framework and associated processes • managing policy interpretation and input into policy design and development• Running team development activities i.e. MBTI, Belbin, Influencing skills Show less