Clare Gibbs Email & Phone Number

East Sussex, England, United Kingdom

Brighton, United Kingdom

Brighton, United Kingdom

Brighton, United Kingdom

• Design, develop and implement EDF Energy’s digital and social media strategy in line with business objectives• Own the social media editorial and campaigns calendars - creating targeted digital communications• Oversee the governance of company-wide comms • Manage relationships with external agencies on the creation and execution of social and digital campaign content• Build and manage EDF Energy’s social media ecosystem within Facebook, Twitter, YouTube, Instagram… Show more • Design, develop and implement EDF Energy’s digital and social media strategy in line with business objectives• Own the social media editorial and campaigns calendars - creating targeted digital communications• Oversee the governance of company-wide comms • Manage relationships with external agencies on the creation and execution of social and digital campaign content• Build and manage EDF Energy’s social media ecosystem within Facebook, Twitter, YouTube, Instagram, LinkedIn• Oversee all aspects of community management, creating a positive experience for consumers by managing internal and external agency teams• Work closely with External Comms, Customer and other enterprise-wide teams to manage crisis situations Encourage collaboration and sharing through weekly and monthly planning forums • Plan and manage the production and media budgets • Leverage tools such as Brandwatch, Spreadfast and Google Analytics Software:Spredfast Conversations & Experiences, Brandwatch, Adobe Creative Suite, Drupal CMS, SAP, Watson Campaign Automation (Silverpop), Google Analytics Show less

Brighton, United Kingdom

• Supporting production of brand digital content utilising copy writing and editorial skills• Responsible for day-to-day brand-led community management including customer-care contact and non-customer care• Oversight of external moderation agency providing out of hours support – creating campaign briefings and conveying tool and workflow changes • Ownership of response matrices and creation of proactive social campaign responses• Central point of contact for all escalated social… Show more • Supporting production of brand digital content utilising copy writing and editorial skills• Responsible for day-to-day brand-led community management including customer-care contact and non-customer care• Oversight of external moderation agency providing out of hours support – creating campaign briefings and conveying tool and workflow changes • Ownership of response matrices and creation of proactive social campaign responses• Central point of contact for all escalated social media queries and responsible for consulting internally to deliver timely replies • Led an overhaul of the internal set up of EDF Energy’s community management workflows to automate the assignment of queries.Software: Spredfast Enterprise social media management software, Drupal CMS Show less

Brighton, United Kingdom

Study Group | Provider of university education programmes for international students• Manage and develop social channels for multiple education brands • Own editorial calendars with a focus on lead acquisition • Collaborate globally on multilingual content production • Manage the community management process to drive conversion by providing support at all stages of the student application process• Plan, implement and evaluate paid social campaigns• Develop a blogger… Show more Study Group | Provider of university education programmes for international students• Manage and develop social channels for multiple education brands • Own editorial calendars with a focus on lead acquisition • Collaborate globally on multilingual content production • Manage the community management process to drive conversion by providing support at all stages of the student application process• Plan, implement and evaluate paid social campaigns• Develop a blogger outreach programme and creation of brand ambassador network• Develop a crisis management strategy • Digital performance reporting using insight tools SalesForce and Omniture. Software: Hootsuite, Salesforce, Adobe Photoshop, Adobe Digital Marketing Suite (Omniture) Show less

Brighton, United Kingdom

Study Group | Provider of university education programmes for international students• Manage and deliver international paid Google display and search campaigns. Measure, optimise and regularly report on performance to meet recruitment targets• Deliver new websites in accordance with ambitious project timelines• Own digital content ensuring regular website updates and compliance • Manage and grow the brand’s social media presence to drive lead acquisition and conversion… Show more Study Group | Provider of university education programmes for international students• Manage and deliver international paid Google display and search campaigns. Measure, optimise and regularly report on performance to meet recruitment targets• Deliver new websites in accordance with ambitious project timelines• Own digital content ensuring regular website updates and compliance • Manage and grow the brand’s social media presence to drive lead acquisition and conversion • Own the social media editorial calendar delivering against recruitment targets• Deliver a multi-stage CRM programme nurturing and converting leads • Produce digital performance reports using insight tools: SalesForce, Omniture, Oracle Eloqua and native Social Media platforms.Software: Google Adwords, Google Adwords Editor, SalesForce, SiteCore CMS, Open Text CMS, Contensis CMS, Adobe Digital Marketing Suite (Omniture), Oracle Eloqua, Adobe Photoshop, Adobe Dreamweaver, Hootsuite. Show less

Brighton, United Kingdom

Study Group | Provider of university education programmes for international students• Manage and deliver international paid Google display and search campaigns. • Measure, optimise and regularly report on performance to meet recruitment targets • Work with in-house design agency to produce branded digital display assets • Plan and create digital content for paid campaigns and produce animated digital assets using Adobe Photoshop • Deliver a multi-stage CRM programme… Show more Study Group | Provider of university education programmes for international students• Manage and deliver international paid Google display and search campaigns. • Measure, optimise and regularly report on performance to meet recruitment targets • Work with in-house design agency to produce branded digital display assets • Plan and create digital content for paid campaigns and produce animated digital assets using Adobe Photoshop • Deliver a multi-stage CRM programme nurturing and converting leads.Software: Google Adwords, Google Adwords Editor, Oracle Eloqua, Oracle CMS, Adobe Photoshop, Salesforce Show less

Brighton, United Kingdom

Sigmer Technologies | IT solutions provider of bespoke software and database applications• Developing and implementing email marketing strategies• Sales data management • Content writing • Development of social media content to raise brand awareness and drive sales• Project management of trade show exhibition • Sales and marketing administrationSoftware: Sugar CRM and various email marketing platforms.

Brighton, United Kingdom

Four star bar service to a range of leisure and wedding guests. Providing cocktail demonstrations to conferences as part of team building activities. Acting supervisor in the absence of the bar manager.

Working in a number of departments, gained valuable experience of both the office environment and working in a law firm. Tasked with preparing formal documentation and to write up meeting notes from audio dictation.

Cam Diploma Digital Campaign Planning, Digital Communication And Media/Multimedia

Hnd, Law With Business

A Levels