Palgrave Macmillan is a leading publisher of academic content, specialising in humanities and social sciences.Leadership• Led team to provide efficient, strategically sensible and profitable licensing solutions - grew licensing revenues by 120% • Chaired Publisher’s Association’s Academic and Professional Division Copyright Committee (2005 – 2014) - worked with British Academy on ‘Joint Guidelines on Academic Research’, instigated 'Publisher Guidelines for Meeting the… Show more Palgrave Macmillan is a leading publisher of academic content, specialising in humanities and social sciences.Leadership• Led team to provide efficient, strategically sensible and profitable licensing solutions - grew licensing revenues by 120% • Chaired Publisher’s Association’s Academic and Professional Division Copyright Committee (2005 – 2014) - worked with British Academy on ‘Joint Guidelines on Academic Research’, instigated 'Publisher Guidelines for Meeting the Permissions Needs of People with a Print Disability in Further and Higher Education’, worked with TechDis to create the UK ‘Publisher LookUp’ serviceStrategy• Identified inconsistencies in rights acquisition process and developed new strategies to resolve - streamlined workflows, improved license compliance, increased number of ebooks• Strategic input into projects such as Connect (e-book platform), Pivot (innovative, mid-length work imprint) and Open Access policy development - anticipated issues and proposed solutions, balancing commercial needs of business with broader market requirementsBusiness Analysis and Process Improvement• Analysis of core licensing areas to identify opportunities for growth - created focused objectives to build into team members’ performance plans, increasing revenue• Analysis of revenue figures and invoicing procedures - faster payments, significant decrease in bad debtRights Systems• Designed and developed rights licensing systems - reduced admin, sped up processes, increased business analysis, anticipated future requirementsTraining and Mentoring• Developed and delivered global training on copyright and permissions alongside comprehensive policy and guidance documents - increased knowledge of staff in key teams, reducing non-compliance risk • Gave regular guest lectures at publishing courses in UK universities - raised company profile amongst publishing graduates, inspired students to embark on careers in rights Show less

• Grew team and restructured roles within the team to maximise efficiency and grow revenue, which was achieved• Took on direct responsibility for some translation territories (French, Spanish, Portuguese and German), significantly increasing revenue from these areas• Continued to handle co-publications, reprints, serial and collective licensing • Worked on a number of company-wide projects including developing the ebook platform and various internal systems

• Promoted to manage the department and oversee licensing on behalf of the business. • Took responsibility for collective licensing, reprints and serial rights.• Assumed responsibility for backlist erights clearance to support the growing ebook business • Supported editorial staff in relation to rights acquisition issues

• Managing the US Co-publication programme (see Rights Assistant below)• Bookclub sales • Managing Permissions

• Assisting with US co-publication programme, this involved close liaison with US Publishers in addition to internal production and distribution staff• Handling permissions

The Creative Umbrella was a PR Consultancy primarily serving the publishing industry. Clients included: V&A Publications, Little, Brown and Co.,The Running Press.• Creating Press Releases• Setting up author interviews with newspapers, radio and television channels• Assisting with launch events• General administrative work

James Thin Ltd (formerly Volume One Books) was a general interest high street bookseller.• customer service desk - dealing with customer orders and general enquiries• stock display• cashier duties