Clare Karsner Email & Phone Number

Louisville, Kentucky, United States

Part of the Proactive Renewals team focusing on improving customer experience and customer retention.

Louisville, Kentucky, United States

Consult with small business owners through the health and benefits renewal period; recommend coverage based on business needs. Responsible for total premiums of $24.5 million, and total commission of $826K.

Bellevue, Wa

Coach: Coach group fitness classes. Lead participants through a warm-up, strength or skill element, workout and cool down. Help participants scale workouts to fit their particular fitness level. Also coach new athletes in the “fundamentals” class which teaches participants the basic movements preformed in classes and how to move safely and effectively. Marketing Projects Manager: Assisted owners with various business projects and content creation. Served as interim gym manager for evenings and weekends while owners were on vacation. · Designed, event planned and managed others for the successful marketing and event implementation of the 2019 GCCF Crossfit Open. Tasks included: planning of video promotions, t-shirt designs, scoring system and outreach for member testimonials. · Co-leader of the Barbell Open event in October-November 2018. Tasks managed included: Set up scoring system, provided marketing materials for the event and project managed video process. · Wrote two blog posts for members that was published on the GCCF website. The blogs were used to encourage members to sign up for internal events and promote consistency in training for our members.

Greater Seattle Area

Lead underwriting activities including risk assessments and insurability recommendations for the small commercial (<$25k) accounts. Responsible for $5 million in total business. · Collaborated with agents to align coverage to client business needs and risk level.· Performed new and existing client research and analysis: investigated the specific services and products the business provided, assessed risk of such an operation, determined coverage and priced risk appropriately. · Selected to be a part of a business process re-engineering project that focused on streamlining agent questionnaires. This process reduced the amount of forms being sent to agents and reduced the number of questions. This lead to process efficiency while maintain quality in the questionnaires. · Led a peer group training on risk factors associated with new ventures as well as general contractors to educate underwriters.

Greater Seattle Area

Local Market Specialist: Managed 6 major metropolitan markets Achieved revenue goals by developing and managing relationships with targeted customers and influencing decision makers to purchase Porch products.▪ Analyzed information collected during sales calls to provide feedback for improving marketing and sales approaches. · Conducted preliminary research with prospects to gain understanding of their awareness of Porch brand and determined possible solutions that would be aligned with their needs. · Qualified leads to determine if there was a fit with Porch’s service.

Greater Seattle Area

Utilized project management and collaborative skills to complete various special projects including advertisement designs for local events, managed activities for payables invoice processing, credit card reconciliation and key supplier accounts critical for accurate “% of completion” billing to customers. Managed company fleet services. · Recovered $25K in overpayments through key supplier account analysis.· Reduced contract review cycle time by 70% by implementing improvements to review process and tracking mechanism.· Implemented document digitization and filing system improvements leading to increased efficiencies in retrieving, sharing and retaining critical documentation. · Created Craigslist adds for open positions as well as content for local media.

Greater Seattle Area

Created freshman application files ensuring completeness of required information to enable efficiencies in the admissions review process.

Greater Seattle Area

Managed the event calendar that supports the environmental agency community across King County to optimize attendance and participation at such events. Researched environmental events scheduled in King County and determine which events to add to calendar based on alignment with established parameters. Maintained shoreline armoring incentives webpage to provide users with information to meet Shoreline Restoration and Protection Goals. Assisted with event planning, administered event check in and other “day of” event activities.

Redmond/Bellevue, Wa

Ensured all children had an enjoyable Boys and Girls Club experience by providing excellent customer service. Responsibilities included planning a daily schedule of sport specific drills and games that focused on the skill building, managing other counselors, managing children, setting/enforcing rules and guidelines, as well as teaching sports skills and life skills. Managed referees, enforced compliance of gym rules and guidelines and janitorial duties. Flag Football and basketball referee. Enforce the rules of flag football and basketball. Managed aftercare and learning activities, assisted with homework, program schedule management and facility organization and cleanliness.

Bachelor Of Arts (Ba) - Business Adminstration, Marketing, 3.4

Highlights of Project Course Work Experience MARKETING RESEARCH & STRATEGIC MANAGEMENT - Developed and presented: -recommendation.

Business Administration - Marketing, 3.84