Manager : Contact Centre
CurrentManages the voice and written activities of the Contact Centre, support service for MCB Bank & MCB Group
Jun 2021 - Present
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Clarel Guy Patrick Broudou Email & Phone Number
Manager : Contact Centre
at
MCB Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Manager : Contact Centre
Location
Mauritius
Company size
Who is Clarel Guy Patrick Broudou? Overview
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Quick answer
Clarel Guy Patrick Broudou is listed as Manager : Contact Centre at MCB Group, a with 1511 employees, based in Mauritius. AeroLeads shows a matched LinkedIn profile for Clarel Guy Patrick Broudou.
Clarel Guy Patrick Broudou previously worked as Acting Manager at Mcb Group and Operations & Service Lead at Mcb Group. Clarel Guy Patrick Broudou holds Business Administration, Management And Operations from Stellenbosch University.
Company email context
Email format at MCB Group
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MCB Group
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Profile bio
About Clarel Guy Patrick Broudou
Clarel Guy Patrick Broudou is a Manager : Contact Centre at MCB Group. They possess expertise in call centers, customer service, retail banking, team management, contact centers and 12 more skills. They is proficient in English, French and Italian.
Listed skills include Call Centers, Customer Service, Retail Banking, Team Management, and 13 others.
Current workplace
Clarel Guy Patrick Broudou's current company
Company context helps verify the profile and gives searchers a useful next step.
Mcb Group
11 roles
Clarel Guy Patrick Broudou work experience
A career timeline built from the work history available for this profile.
Acting Manager
Manages the voice and written activities of the Contact Centre, as well as the activities of the Collective Portfolio team.
Dec 2020 - Jun 2021
Operations & Service Lead
Within the Retail Strategic Office, one of the enablers for operations and service in the network of MCB branches
Aug 2020 - Dec 2020
Operations & Service Coordinator
Coordinates operations and service within the MCB branches of the Flacq Region
Jun 2018 - Aug 2020
Contact Centre Coordinator
Within the Contact Centre Business Unit, supervise the activities of the Customer Service Executive team, managing the Collective Portfolio of customers and providing information and assistance on Loan & Investment products for individuals and SMEs.
May 2016 - May 2018
Customer Contact Centre Coordinator
Within the Remote Banking Business Unit, coordinates the activities of the Customer Contact Centre Section: Fidelis Call & Email Services (general info on MCB's products & services + assistance on remote channels), Amex & Card Call Centres & Switchboard Service
May 2008 - May 2016
Customer Service Supervisor
Within the Contact Centre Business Unit, supervised the Call Centre activities: Fidelis Call & Email Services (general info on MCB's products & services + assistance on remote channels) & Help Desk Service
Sep 2004 - May 2008
Customer Service Representative
Within the Port Louis Main Branch, customer service activities: opening of accounts, setting up of transfer requests...
Jul 2003 - Sep 2004
Supervisor/Senior Officer
Jan 2000 - Jul 2003
Correspondance Officer
Within the Savings Department, in charge of back-office work (correspondance with customers, safe deposit lockers supervision, ATM Supervision...)
Jan 1994 - Jan 2000
Teller/Back Office
Feb 1990 - Jan 1994
Team & coworkers
Colleagues at MCB Group
Other employees you can reach at mcb.mu. View company contacts for 1511 employees →
AG
Ashish Gupta
Colleague at Mcb GroupJammu & Kashmir, India
View →
DR
Dushyant Ramlal
Colleague at Mcb GroupLong Mountain, Pamplemousses, Mauritius
View →
CD
Chong Desiree
Colleague at Mcb GroupMauritius
View →
DS
Dipeeka Seeruttun Ramgolam
Colleague at Mcb GroupMauritius
View →
DL
Desire Lewchin
Colleague at Mcb GroupPort Louis, Mauritius
View →
SM
Sanjana Mudhoo
Colleague at Mcb GroupMoka, Mauritius
View →
LM
Ladouceur Marie Annabelle
Colleague at Mcb GroupMauritius
View →
AR
Akshay Ramrachheya
Colleague at Mcb GroupGrand Bay, Rivière Du Rempart, Mauritius
View →
ND
Nitish Djapermal
Colleague at Mcb GroupMauritius
View →
RM
Ramboro Megan
Colleague at Mcb GroupMauritius
View →
Ashish Gupta
Colleague at Mcb GroupJammu & Kashmir, India
View →
DR
Dushyant Ramlal
Colleague at Mcb GroupLong Mountain, Pamplemousses, Mauritius
View →
CD
Chong Desiree
Colleague at Mcb GroupMauritius
View →
DS
Dipeeka Seeruttun Ramgolam
Colleague at Mcb GroupMauritius
View →
DL
Desire Lewchin
Colleague at Mcb GroupPort Louis, Mauritius
View →
SM
Sanjana Mudhoo
Colleague at Mcb GroupMoka, Mauritius
View →
LM
Ladouceur Marie Annabelle
Colleague at Mcb GroupMauritius
View →
AR
Akshay Ramrachheya
Colleague at Mcb GroupGrand Bay, Rivière Du Rempart, Mauritius
View →
ND
Nitish Djapermal
Colleague at Mcb GroupMauritius
View →
RM
Ramboro Megan
Colleague at Mcb GroupMauritius
View →
3 education records
Clarel Guy Patrick Broudou education
Business Administration, Management And Operations
New South Wales School Certificate, Academic
Dulwich Hill High School
Cambridge Higher School Certificate, Academic
College Du Saint Esprit
FAQ
Frequently asked questions about Clarel Guy Patrick Broudou
Quick answers generated from the profile data available on this page.
What company does Clarel Guy Patrick Broudou work for?
Clarel Guy Patrick Broudou works for MCB Group.
What is Clarel Guy Patrick Broudou's role at MCB Group?
Clarel Guy Patrick Broudou is listed as Manager : Contact Centre at MCB Group.
Where is Clarel Guy Patrick Broudou based?
Clarel Guy Patrick Broudou is based in Mauritius while working with MCB Group.
What companies has Clarel Guy Patrick Broudou worked for?
Clarel Guy Patrick Broudou has worked for Mcb Group and The Mauritius Commercial Bank Ltd.
Who are Clarel Guy Patrick Broudou's colleagues at MCB Group?
Clarel Guy Patrick Broudou's colleagues at MCB Group include Ashish Gupta, Dushyant Ramlal, Chong Desiree, Dipeeka Seeruttun Ramgolam, and Desire Lewchin.
How can I contact Clarel Guy Patrick Broudou?
You can use AeroLeads to view verified contact signals for Clarel Guy Patrick Broudou at MCB Group, including work email, phone, and LinkedIn data when available.
What schools did Clarel Guy Patrick Broudou attend?
Clarel Guy Patrick Broudou holds Business Administration, Management And Operations from Stellenbosch University.
What skills is Clarel Guy Patrick Broudou known for?
Clarel Guy Patrick Broudou is listed with skills including Call Centers, Customer Service, Retail Banking, Team Management, Contact Centers, Performance Management, Banking, and Teamwork.
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