Clarence Alphonso Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Pune, Maharashtra, India

With extensive experience in full lifecycle recruitment, including assessments and verifications of candidates’ skills and suitability.Proven track record in developing and implementing innovative recruiting strategies aligned with organizational goals, enhancing overall talent acquisition effortsExpert in talent acquisition best practices, including market analysis and workforce planning to identify future hiring needs.Proficient in Applicant Tracking Systems (ATS) such as Bullhorn, JobDiva, and CATS for streamlined processes and effective candidate management.Skilled in active and passive sourcing across multiple platforms, including job boards (Monster, CareerBuilder, Dice, ZipRecruiter, Indeed) and LinkedIn.Strong relationship manager with external recruiters, emphasizing collaboration and effective vendor management.Experienced in coordinating recruitment campaigns, onboarding, and addressing employee concerns to foster a supportive workplace culture.Mentor to over 50 recruiters and leader of a team of 10, dedicated to achieving targets and promoting a collaborative environment.

Pune, Maharashtra, India

Pune, Maharashtra, India

Pune, Maharashtra, India

Pune, Maharashtra, India

Initiated and maintained proactive communication with customers to provide financial guidance and support in resolving outstanding balances.Conducted outbound calls to customers with overdue accounts, employing effective negotiation and persuasion techniques to secure payment arrangements and resolve outstanding debts.Reviewed and analyzed customer accounts to assess payment histories, identify delinquent accounts, and determine appropriate collection strategies.Educated customers on financial obligations, payment options, and consequences of non-payment while adhering to company policies and regulatory requirements.Maintained accurate and detailed records of customer interactions, payment agreements, and account statuses in the company's database system.Contributed to team goals and performance targets while fostering a positive and supportive work environment.Collaborated with cross-functional teams to develop and implement strategies for improving collection processes and customer engagement, resulting in increased recovery rates and enhanced customer satisfaction.