Clarence Brown,Cpcu,Arm,Aidm Email & Phone Number

As a Manager- Commercial Lines at NJM Insurance Group, I leverage my 20 years of insurance management and supervision experience to deliver quality products and services to our customers. I hold the CPCU and ARM designations, which reflect my excellence and continuous learning in the insurance industry. My mission is to ensure customer satisfaction, operational efficiency, and business transformation.I lead and manage business and data analysts through the implementation of Guidewire PolicyCenter for various commercial lines of business, including auto, BOP, umbrella, and CPP. I oversee the product backlog, defect prioritization, and release management, ensuring timely and efficient delivery of solutions. I also collaborate with business and IT teams to develop and document processes that support core business transformation. My skills in Visio, SQL, requirements analysis, and data analysis enable me to solve complex problems and optimize workflows. I am passionate about process improvement, business analysis, and problem solving.