Provided comprehensive administrative support to clients, managing schedules, emails, and communications to enhance productivity. Coordinated and organized virtual meetings, ensuring seamless technology integration and effective agenda management. Conducted research and prepared reports, presentations, and documentation to assist in decision-making and project management. Implemented effective time management strategies, resulting in a 20% increase in client efficiency. Utilized various software tools (e.g., Microsoft Office, Google Workspace, project management software) to streamline workflows and improve collaboration. Managed social media accounts and content creation, increasing online engagement and brand visibility.

Cyan Sayan is homey cafe that provide feel-like-home vibes. As a freelance social manager, I developed and executed tailored social media strategies for multiple clients, increasing overall engagement on Instagram. Created high-quality, engaging content (graphics, videos, copy) that resonated with target audiences, resulting in a significant boost in follower growth and brand awareness. Managed client social media accounts, including daily posts, community engagement, and responding to inquiries, fostering a strong online presence and customer loyalty. Analyzed social media metrics using tools like Google Analytics to evaluate performance and inform strategic adjustments. Collaborated with clients to establish brand voice and messaging, ensuring consistency across all platforms and marketing efforts. Stayed up-to-date with social media trends and platform changes to leverage new opportunities for client growth and engagement.

Developed and executed comprehensive marketing strategies that increased brand awareness by 30% and drove a 25% increase in customer engagement across multiple channels. Led a team of marketing professionals in creating and implementing innovative campaigns, including digital, social media, and content marketing, resulting in a 40% growth in lead generation. Conducted market research and competitive analysis to identify trends and opportunities, shaping product development and positioning strategies. Collaborated cross-functionally with sales, product development, and customer service teams to ensure alignment on marketing initiatives and customer feedback. Managed a budget, optimizing resource allocation to maximize ROI on marketing expenditures. Utilized analytics tools (e.g., Google Analytics, CRM systems) to track campaign performance and provide actionable insights, improving conversion rates by 15%.Spearheaded the development of brand guidelines and messaging frameworks, ensuring consistency across all marketing materials and channels.Mentored junior marketing staff, fostering a collaborative and high-performing team environment.

As Marketing & Communication Executive at travel company, I developed and implemented comprehensive marketing strategies to promote travel packages and services. I was handle outbound, inbound, and travel event accounts. Created engaging content for various channels, including the company website, social media, email newsletters, and travel blogs, enhancing brand visibility and customer engagement. Managed end-to-end marketing campaigns for seasonal promotions and special events. Conducted market research to identify emerging travel trends, customer preferences, and competitive landscape, informing product development and marketing initiatives. Collaborated with travel agents, influencers, and tourism boards to establish partnerships that expanded reach and improved brand recognition. Organized and executed promotional events, and trade shows, effectively showcasing travel offerings and generating new business opportunities. Utilized analytics tools (e.g., Google Analytics, social media insights) to monitor campaign performance, generate reports, and make data-driven recommendations for continuous improvement. Developed and maintained strong relationships with clients, addressing inquiries and feedback to enhance customer satisfaction and loyalty. Spearheaded email marketing campaigns through targeted messaging and segmentation strategies.

A hospitality management company which has same owner as All Seasons Bali Travel. So while working with ASBT, I was handled a hotel and some restaurants managed by Seina Management. Business managed are Rumah Luwih, Pizza Burger Liquor, Simply Social, and Social Bakery (new brand of Gourmet Easy). I developed and executed targeted marketing strategies to promote hotel & restaurants services and amenities, resulting in a 30% increase in reservation and revenue during peak seasons. Created engaging content for various platforms, social media channels, email newsletters, and promotional materials, enhancing brand visibility and guest engagement. Collaborated with the media team to design and implement marketing campaigns that effectively highlighted special offers, events, and packages, driving a 25% increase in group bookings. Managed public relations efforts, including media outreach, press releases, and event sponsorships, to enhance the hotel's & restaurants' reputation and visibility within the local community. Conducted market research and competitor analysis to identify trends in the hospitality sector, informing strategic initiatives and service enhancements. Organized and promoted events, such as themed dinners, weddings, and corporate gatherings, resulting in heightened community engagement and repeat business. Analyzed marketing performance metrics and guest feedback using tools like Google Analytics and social media insights, providing recommendations for campaign optimization and service improvements. Fostered partnerships with local businesses and tourism boards to create joint marketing initiatives, increasing local visibility and attracting new clientele.

During my internship at Sembilan Communication, I assisted in the planning and execution of various events, including product launches, and promotional activities, contributing to the successful delivery of over 5 events during the internship period. Coordinated logistics such as venue selection, catering, transportation, and equipment rentals, ensuring all aspects of the events ran smoothly. Supported the marketing team in creating promotional materials, including social media content, email campaigns, and event brochures, to enhance event visibility and attendance. Conducted market research to identify potential event trends and audience preferences, providing insights to inform event planning and marketing strategies. Assisted in managing on-site event activities, including registration, attendee engagement, and vendor coordination, to ensure a positive experience for all participants. Collaborated with team members to develop and maintain project timelines, budgets, and checklists, ensuring adherence to deadlines and financial constraints. Collected feedback from attendees post-event, compiling data and insights for evaluation and future event improvements. Participated in brainstorming sessions and team meetings.