Clare Stead work email
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Clare Stead personal email
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I hold years of experience in leading customer and operational support teams to ensure clients receive exceptional value from the services offered and that companies continue to grow, innovate, and become market leaders within the sector they operate in. Working within SaaS environments has allowed me to develop my skills in building professional new relationships, and gain a deep understanding of the importance of delivering extraordinary solutions and exceed customer expectations. I am skilled in developing and executing customer success plans, identifying opportunities for growth, and ensuring customer satisfaction at every touchpoint. On a personal level I am a F1 and cricket fanatic, beauty product queen, and love to sing (in choirs and music groups...as well as in the shower). I look forward to connecting with you and send you my warmest regards.----------------------Get in touch if you have any questions, I'm always happy to have a quick chat:Email: clare.stead@apicbase.comOr DM here on LinkedIn
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Director Of SalesTrisaasYork, Gb
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Business Development ExecutiveApicbase Feb 2024 - PresentUnited Kingdom -
Customer Success DirectorAdditional Lengths Jul 2023 - Jan 2024Stockton-On-Tees, England, United KingdomDefining the company's overarching customer journey and experience along all customer touchpoints and channels. Everything we do is about quality instilling confidence in our customers to not only buy from us but to also look, feel, and be their best. -
Business Development Director Uk & IreNutritics Jan 2021 - Jun 2023York, England, United KingdomWorking with professionals across hospitality, leisure, healthcare, and education sectors to identify business objectives and then consult on how technology can support conformity to legislation, streamline processes, and deliver cost savings. -
Head Of Sales And MarketingIndicater Ltd Jan 2020 - Jan 2021United Kingdom -
Head Of E-CommerceBeacon Jun 2019 - Jan 2020York, United Kingdom -
E-Business ManagerBeacon - Your Purchasing Partner Sep 2013 - Jan 2020YorkI am responsible for the effective management and development of all of Beacon's e-commerce solutions; including e-procurement, SRM / CRM, and overall online presence. The role encompasses evaluation of systems and processes, identifying areas for improvement in support of agreed strategy, and undertaking the project lead responsibilities (utilising my PRINCE2 accreditation) to ensure successful roll out of new products, alongside ongoing system improvements.
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Systems ExecutiveBeacon Purchasing, York Oct 2012 - Sep 2013York, United KingdomI have the responsibility of delivering the implementation of, and training on, Beacon's online ordering and e-procurement system, Beacon Online. I work with a designated customer and supllier base.I am in the in-house specialist with regard to the promotion, implementation, training, and ongoing support of Beacon Online.My core accountabilities are:Customer and Supplier system supportOperational supportProject implementationSales promotionRelationship managementSystem administration
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Customer Services ManagerHqn Jan 2011 - Oct 2012York, United KingdomResponsibility to develop a customer service strategy and lead on its implementation whilst leading HQN’s front-facing services and managing the customer support team in order to service public sector clients. -
Client Relationship ManagerFrog Trade Ltd Oct 2009 - Jan 2011To provide an enhanced customer experience by improving pro-active communication and providing a single point of contact to schools expereincing issues working with the Frog learning platform. -
Major Account DirectorPremiere Global Services Nov 2007 - Oct 2009York, England, United KingdomThe Major Accounts team was a new business initiative set up to provide Account Management support to the top end clients. Responsibilities include but are not limited to being the voice of the customer within the organisation, carrying out regular on site business review meetings, customer retention, developing a solid understanding of the customer needs and how the Premiere service can meet those needs as well as identifying any up-selling or cross selling opportunities within the customers organisation.In addition I manged the UK and Italian Major Account Reps as their direct line manager. The development of my team around me is critical to my success and I drive my team members to reach their full potential by providing clear direction. -
Major Accounts RepresentativePremiere Global Services Apr 2003 - Nov 2007York, England, United Kingdom
Clare Stead Skills
Clare Stead Education Details
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All Saints R.C SchoolEnglish Literature, English Language, Business Studies
Frequently Asked Questions about Clare Stead
What company does Clare Stead work for?
Clare Stead works for Trisaas
What is Clare Stead's role at the current company?
Clare Stead's current role is Director of Sales.
What is Clare Stead's email address?
Clare Stead's email address is cl****@****ics.com
What schools did Clare Stead attend?
Clare Stead attended All Saints R.c School.
What skills is Clare Stead known for?
Clare Stead has skills like Team Management, Management, Customer Retention, Customer Experience, Account Management, Coaching, Sales Management, New Business Development, Change Management, Sales, Negotiation, Business Development.
Who are Clare Stead's colleagues?
Clare Stead's colleagues are Mengmei Li, Chris Wratting, Monika Jonusaite, Anthony Eccles, Susan Philip, Scot Cameron, Anthony Eccles.
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Clare Stead - Baby Brain Building
🧠Baby Brain-Building In The First 1000 Days With The Oliiki App. Supporting Early Years To Have Baby Rooms They'Re Excited By, So Children Thrive| Speaker|Trainer|AdvocateStevenage -
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