Clare S. Email & Phone Number

Llysyfran, Wales, United Kingdom

Sparkford

Sparkford

• Purchased adequate quantities of necessary restaurant items, includingfood, beverages, equipment and supplies.
• Organised special events in the restaurant, including receptions, promotions and corporate lunches.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
• Recognised and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Carefully interviewed, selected, trained and supervised staff.
• Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Dunster

• Greeted and welcomed all hotel guests with a smile.
• Improved customer service ratings through implementing basic and superiority standards training for all staff
• Developed departmental objectives, work schedules, budgets and policies.
• Resolved service-related problems in a timely manner.
• Recruited and trained all new members of the guest service team.
• Implemented marketing strategies which resulted in 12% growth of customer base.

West Wales

• Collaborated with venues and clients to ensure the delivery of efficient, high-quality service.
• Supervised and coordinated dining room activities and employee schedules.
• Consistently received positive feedback from guests on performance reviews.
• Managed set up, stock maintenance, and line sanitation of full line service for several different dining locations.
• Performed initial client assessment and analysis to begin research process.

Msc, Social Sciences, Merit

Level 3 Advanced Diploma, Accounting

Ba Hons, Criminology

Nvq Level 5, Project Management, Pass