Clare Wappat Email & Phone Number

Newcastle Upon Tyne, Gb

Gateshead, England, United Kingdom

Newcastle Upon Tyne, England, United Kingdom

Organizing deliveries for customers in the UK and Europe via train and road.Tracking ocean freight deliveries.Dealing with customer orders and invoicing for customers in the UK and around Europe.

Gateshead

• Booking both UK and European couriers for road haulage, including negotiating rates where applicable.• Project Managing production for customers.• Create works orders including cutting sheets, and delivery notes. • Processing customer orders through IFS, the Enterprise Resource Planning (ERP) system

Stocksfield

• Project managing the requisition process in the procurement department for a large project• Work closely with the project planning team to support the requisition process in accordance with project priorities • Changing revisions on the documents when required by engineering and forwarding to the buyers• Aligning the correct project control data to enable efficient financial control

Prudhoe

Purchasing for all aspects of a busy organisation from purchasing for sales to projects and also for consignment stock.

Blyth

• Processing orders, credits and rma’s using Sage• Liaising with production to ensure orders are scheduled and agreed.• Liaising with procurement for specking and placing of special orders. This role was covering for maternity leave.

Newcastle Upon Tyne, United Kingdom

Working on a Carrier account. Helping customers with problems of not delivered parcels, lost parcels and damaged parcels and raising investigations to find and correct the problem with the delivery over the busy Christmas period.

Completed a MSc in Project ManagementGrade Pass with Commendation

Completed a Msc in Global Logistics and Supply Chain Management Grade Pass with Commendation

Canford Audio Plc

Day to day I took an active role in the supply chain by owning the process of customer returns from end to end. This included ordering special parts from suppliers, producing purchase orders and authorizing invoices, negotiations on warranty and quote pricing with suppliers and organizing delivery of goods back to the supplier. My other duty was to produce estimates for the customers, and be the liaison between the customer and the supplier.Maintaining customer returns and hire databases and keeping the information up to date.As a quality auditor for ISO9001 I was heavily involved in maintaining the quality of the manufactured products, and discussing design issues occurring in the field.The other part of my role was to take hire inquiries and turn them into bookings. Then I was responsible for the dispatch of the hire, and organizing the collection of the hire after the hire term.

Washington. Tyne And Wear

I assessed and repaired returned faulty products of our own manufacture and third party suppliers. I was also responsible for maintaining and managing equipment for in hire stock. Taking hire bookings, then using logistics partners to organise the dispatch and collection of goods from and to customers.

Washington, Tyne And Wear

This role involved giving pre-sales technical advice to customers to enable them to make buying decisions. Authoring reports assessing the market and technical suitability of proposed new products for inclusion into the company sales catalogue. Providing technical training to sales staff on new and existing products ranges.

Master Of Science - Msc, Project Management, Commendation

Master Of Science (Msc), Global Logistics, Operations And Supply Chain Management, Commendation

Containing the following modules Analysis for Management Decision Making ICT in the Global supply chain Supply chain risk management.

Ba (Hons), Leadership And Management, 2:1

Activities and Societies: Course RepresentativeKey Modules: Leadership, Contemporary Management and Strategy

Foundation Degree, Business Management, Distinction

Key modules: Marketing, Finance, Legal Formation, Quality, Human Resources Development, Management of people and organisations. Supply.