Clare Y. Email & Phone Number

Menlo Park, CA, US

• Meta Reality Labs—Mixed Reality Documentation Engineering
• Maintain documentation for developer.oculus.com

Austin, Texas, US

• Designed, developed, and maintained developer documentation for Oracle Cloud’s Oracle Content Management on the topics such as integration and extensibility, headless CMS, and embed UI API..
• Collaborated with multiple internal stakeholders to improve content flow through content design.
• Created and maintained product documentation following user content development processes, templates, and standards using oXygen and SDL Publication Manager.
• Contributed individually and as a team member while working with technical leads and PMs.

Redmond, Washington, US

• Azure IoT R&DBuilt and improved developer relations for Azure IoT through content. Evangelize Azure IoT family of products to accelerate customer adoption of Azure IoT technology to solve business challenges.
• Lead writer and project manager on the IoT School content migration project.
• Created Industrial IoT documentation for GA launch, as well as created and maintained Azure IoT Central documentation.
• Created training module for Azure IoT Central for MS Learn https://docs.microsoft.com/en-us/learn/modules/monitor-and-manage-device-with-iot-central/
• Partnered with cross-functional stakeholders to create online content in the form of docs and tutorials for https://docs.microsoft.com/en-us/azure/iot-fundamentals.
• Supported and contributed to open source platforms, tools, and processes.

Redmond, Washington, US

• Office Extensibility and InteroperabilityOversaw complex documentation projects:Created the curriculum in EN and CN on the end-to-end development and publishing of Office Add-ins to improve developer engagement with.
• Tested add-ins on Windows, OS X, and validated the content by publishing Excel Colorizer Add-in for Excel 2016.
• Translated and localized the curriculum.
• Provided content strategy for the Interop event website in content layout and design, localization, and usability.
• Translated all marketing content for Office developer events in Asia and technical documents (e.g. Comparison of OFD and PDF file formats.)Owned the Open XML SDK content set for the 2.7 release.
• Established communication channels with engineering to obtain the latest info for documentation.

• Executed the end-to-end app development for Android OS from design to testing and publishing.
• Engaged in understanding scenarios for feature areas to ensure ease of use (e.g. minimal click count with no scrolling).
• Obtained Java development experience and improved reading and coding competency in object-oriented programming.
• Learned about Android tools, IDE for Android (Android Studio), and Android programming.
• Worked with development challenges such as different form factors and API version compatibility.
• Collaborated on the design of the required graphic components and wrote all promotional text for publication.

Redmond, Washington, US

• Universal Store and Partner CenterDrove the development of SDK documentation that included API reference, Getting Started guide, and code samples for the Microsoft Cloud Solution Provider program (CSP) REST API GA.
• Facilitated developer relations between e-commerce engineering teams and partners by generating trace examples, explanation of API calls, and REST API concepts in the documentation.
• Worked closely with feature teams, product managers, and senior engineers to improve the documentation in an iterative environment.
• Tested and troubleshooted the CSP REST API in the internal testing environment (Engineering Dogfood).
• Updated help forum queries and FAQs, and revised the documentation based on developer feedback.
• Categorized customer issues/bugs for easy analysis by the triage team.

Seattle, WA, US

• Global Content Systems & Tools, Seller Experience
• Converted Seller Support Help content to DITA in structured XML-based authoring environment.
• Edited DITA/XML code and complex content sets using XMetaL Trisoft.
• Conditionally processed multiple language layers and their output destinations.
• Compared, edited, translated, and ported Chinese/English Seller Support content to achieve single-source publishing in English.

• 3D modeling and animation software suite for content creation.
• Wrote the documentation for a UI library SDK that included API reference guide, tutorials, and code samples.
• Performed basic code testing.
• Launched the website responsible for product promotion and deployment.
• Tools & technologies used: MS Visual Studio, Perforce, and Doxygen; familiarity with MFC, object-oriented programming in C++, and Windows application programming.

Seattle, WA, US

• Kindle
• Designed the testing method for the first Kindle English-Chinese & Chinese-Chinese dictionaries.
• Rigorously tested digital dictionaries on Kindle devices and Kindle cross platform application on Windows PC and Android tablet; reduced failure rate from 7% to 1% for inflection test, 40% to 1% for In-Book test.
• Proofread Kindle books to ensure compliance with established standards.
• Thought creatively to resolve content issues in relation to HTML, CSS, and XML, and identified solutions that enabled the delivery of a high quality product.
• Maintained meticulous reporting and tracking of failure rate using Excel, and presented findings to internal and external stakeholders.

• Wrote the end-user documentation for a 3D graphics application that included web content (tutorial/quick start guide, reference guide, FAQ) and the context-sensitive application help.
• Tools used: RoboHelp, FrameMaker, Captivate, Photoshop.

• Researched, wrote, and edited the novel The Mapmaker.
• Queried for publication.

Waltham, MA, US

• Researched and developed assays for Drugs of Abuse, Therapeutic Drug Monitor, and Immunosuppressant Drugs.
• Collected data using Hitachi Clinical Analyzer throughout the development cycle: beginning with antibody screening, followed by appropriate enzyme conjugate and antibody pairing, and production of pilot lots of.
• Drafted proposals for 510K FDA submissions.

Davis, California, US

• Translated interviews from Chinese to English between a sociologist and Chinese migrant workers on the subject of peasant migration in the 21st century China.The work is acknowledged in the publication of Markets and.

Davis, California, US

• Researched the function of Glutathion S-Transferase in E. coli using disc sensitivity test, minimal inhibitory concentration test, electrophoresis and transformation for logarithmically growing cells.

• Researched relevant literature on the subject of milk proteins and their benefits to breastfed infants.
• Compiled and organized critical information for filing patent applications and marketing plans.

B.S., Biotechnology

B.A., English Literature

Certificate, Technical Communication And Copyediting

Programming