Clarice Kessler, Cebs Email & Phone Number

Saint Paul, MN, US

Minnetonka, Minnesota, United States

New Hope, MN

• Direct annual open enrollment, leading employee education regarding health, dental, life, vision, LTD, Critical Illness, Accident, FSA, HSA, VEBA.
• Oversight of Broker and Sales Representatives insurance plan analysis to determine cost / best-fit.
• SME for insurance plans and wellness program inquiries with core responsibilities, including design and maintenance of benefits communication portal content, new hire orientation /education in small and large group.
• Full cycle COBRA and early retiree insurance continuation, and coordination of company wellness initiatives.
• Monitor and maintained ACA compliance, payroll insurance deductions, and reconciliation of insurance invoices for accuracy and timely remittance to external partners.
• Improved overall work efficiencies through redesign of insurance tracking software and implementation of benefits enrollment platform with carrier and benefit administration file feeds.

Minnetonka MN

• Project Manager & SME for EaseCentral benefit enrollment portal responsible for overseeing complete system demo, build, and testing, to ensure accuracy and timely completion for client initiatives.
• Manage 90 key business accounts, including full scope customer service, benefit portal training, and day-to-day client support.
• Ensure Plan Documents, Enrollment Materials, and Communications are in compliance with regulations, plan design requirements, and platform.
• Strategic analysis and consultation with clients to determine cost-effective, best-fit insurance plan strategies that align with their staffing and budget requirements.
• Manage multiple benefit vendors to efficiently resolve client enrollment/eligibility issues. Develop client open enrollment & new hire communication material.
• Lead development of new customer service team to centralize & standardize client support services, improving delivery quality and customer satisfaction ratings.

Albertville MN

• Directed annual open enrollment, leading employee education/training regarding health, dental, life, LTD, FSA, HSA, VEBA, 403(b), TRA & PERA (individual & group).
• Oversight of Broker and Sales Representatives insurance plan analysis, managed insurance committee meetings to determine insurance plans and contributions.
• SME for insurance, compensation, and leave inquiries with core responsibilities, including design and maintenance of benefit website content, full cycle employee time off and FMLA, COBRA and early retiree insurance.
• Monitored and maintained ACA compliance, 403(b) retirement carrier selection, payroll compensation and deductions, and reconciliation of insurance invoices for accuracy and timely remittance to external partners.
• Improved overall work efficiencies through implementation of Skyward insurance tracking software, HRIS software, time off software, employee portal, timekeeping software, AppliTrack application software, EaseCentral.

Albetville MN

• Responsible for timely district wide payments of 5 million per year.
• Implementation, process development and training for 14 employees on purchasing platform.

Albertville MN

• Create brochures and fliers to increase Community Education participation and manage district-wide Community Education class enrollments.
• Reporting, reconciliation, and customer service.

Certified Employee Benefit Specialist (Cebs)

Associate Accounting Degree, Accounting