Clarice Carvalho Email & Phone Number

Cape Town, Wc, Za

- Ideated and manage the "Carreiras de Impacto" community with over 2,000 members- Career consultancy for Resume and LinkedIn development- Delivering personalized mentorship for career transitions and job placement- Consulting on projects, building departments, and business scalability

Hai Africa, a non-profit organization, is a humanized school for children in vulnerable situations, providing them with healthy meals.It serves over 40 children, employs 6 local staff members, generates income, and provides opportunities for 15 women. It also supports the education of 3 teachers and provides ongoing education for 29 children in primary school.

Resilia Educação is an EdTech company that prepares low-income youth for the job market in the field of technology. It is a school that focuses on successful habits, behaviors, and technology.- Structured departmental operations by hiring and leading +20 individuals, including operations coordinators, customer success analysts, and educators.- Managed over 10 concurrent online courses, overseeing KPIs such as, admission rate, dropout rate, attendance, NPS impacting more than 600 students of Data Analytics and Web Development.- Accountable for ensuring customer success from student selection processes to class operations and post-graduation employability initiatives.

A personal project in which I traveled through Latin America to expand my knowledge about the world, different realities, and people. I engaged in independent studies, self-discovery process, and professional coaching.

São Paulo, Brasil

- Team leadership, including hiring, engagement, and goal monitoring.- Operation scalability in response to a 400% growth in service volume, implementing process automation, efficient management of metrics, and communication and training for 2,000 sales representatives.- Management of the accreditation operations for new clients of Stone and Pagar.me, implementing strategies to mitigate risks for financial anticipation, sub-acquiring, and keyed transactions products.- Migration of the Risk team's operation and employees from São Paulo to Rio de Janeiro.

São Paulo, Brasil

- Structuring the Antifraud product, planning and executing operations, managing client relationships, and driving product sales.- Team leadership, including hiring, engagement, and goal monitoring.- Relationship management with major clients such as Ipiranga and Conect Car.

São Paulo, Brasil

- Data management and operation control of Antifraud.- Structuring the product for commercialization.- Transaction risk analysis.

Recife, Brasil

- Strategic management and control of all contracts within the Group.- Contract management for 200 employees assigned to 50 water supply units, ensuring employee training, payroll management, and compliance with occupational health and safety standards.- Relationship management with government agencies for contract maintenance.- Growth strategies through participation in public tenders, including requirements analysis, document preparation, and process monitoring.

Recife, Brasil

- Commercial and operational responsibility for the Plataforma Leilão Digital software, managing national and international projects for the commercialization of electric and photovoltaic energy.- Financial and accounting responsibility, including investment analysis, cash flow management, budgeting, accounts payable and receivable, and preparation of financial statements.- Responsible for tender processes, sales, and customer relationship management with clients such as Petrobras, EDP, Light, and Vale.

Monterrey, México

- Project tracking in accordance with international policies and financial and accounting monitoring of all company operations.- Monthly closing reports in compliance with US GAAP rules for the management team, preparation of daily and monthly management reports.- Development of tools and implementation in the ERP system that increased efficiency in departmental processes.

São Paulo, Brasil

- Transition of all financial operations from the Johnson Controls Brazil office to the Latin America Service Center at Johnson Controls Mexico.- Process mapping and work instructions.- Development of all cost and contract activities.

Recife, Brasil

- Financial management and team leadership.- Development of strategy and budget for the year.- Restructuring of the finance department, expense control, and monthly financial analysis.

Bachelor Of Business Administration (Bba)

Bachelor Of Science (Bsc), International Business

Postgraduate Program In Accounting And Controlling