Increase positive response rates for email marketing and introduce the usage of social media tools to minimize time spent on content management, plan and host a successful event with 80% turnout rate, and advise sales managers on utilizing marketing tools to achieve marketing objectives by increasing leads and web traffic.- Lead generation- Plan, conceptualize, and design newsletters - Conceptualise email campaigns - Conducting market research - Organising events - Managing the company's official LinkedIn & website

- Managed shipment logistics, including package preparation, pickup coordination, and communication with customers for timely deliveries.- Effectively communicated with customers via phone and email to confirm deliveries and promptly respond to inquiries.- Developed and maintained spreadsheets and databases to track, analyze, and report on performance and sales data.- Created impactful PowerPoint presentations for business development purposes.- Provided expertise in inventory management, ensuring accuracy and availability of products to internal teams and customers.- Conducted inventory control activities, including stock counting and restocking merchandise.- Tracked monthly expenditures and provided administrative support in financial management.- Managed office inventory by monitoring stock levels, restocking supplies, and placing purchase orders as needed.- Identified and implemented cost-saving measures, resulting in reduced office expenses.Coordinated international travel arrangements, including booking airfare, hotel accommodations, and ground transportation.

- Design marketing collaterals and prints.- Ensure the smooth running of the spa's day-to-day operations.- Liaising and developing marketing collaterals for in-house as well as event use.- Creating content and launching impactful marketing campaigns across digital platforms and social media.- Generate daily sales reports.- Capture and analyze social media trends and metrics.- Create unique and engaging content for a range of social media platforms.- Form partnerships with vendors for video production houses to achieve marketing objectives. - Plan and execute internal events.- Launching of POS system- Provide face-to-face customer service, ensuring customer satisfaction.

- Successfully planned the company's year-end Christmas party.- Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.- Created and developed artwork for Singapore Tourism Board video shoot- Managed event logistics and operations, including support staff, vendor services and volunteers.- Selected and ordered décor and event materials.