Clarise Adalid Email & Phone Number

Davao City, Ph

Strategic Leadership: Develop and communicate the agency's vision and mission. Formulate long-term strategies for business growth.Operational Management: Oversee client relationships, acquisition, and service delivery. Implement quality control measures.Financial Management: Develop and manage budgets. Monitor and optimize financial performance.Team Leadership: Recruit and retain top talent. Foster a positive workplace culture and teamwork.Client Engagement: Build and maintain… Show more Strategic Leadership: Develop and communicate the agency's vision and mission. Formulate long-term strategies for business growth.Operational Management: Oversee client relationships, acquisition, and service delivery. Implement quality control measures.Financial Management: Develop and manage budgets. Monitor and optimize financial performance.Team Leadership: Recruit and retain top talent. Foster a positive workplace culture and teamwork.Client Engagement: Build and maintain strong client relationships.Compliance and Risk Management: Ensure legal compliance. Identify and mitigate operational risks.Communication: Maintain transparent internal communication. Represent the agency externally. Show less

Talent Acquisition: Develop recruitment strategies and manage the hiring process.Employee Relations: Foster positive workplace relationships and address issues.Performance Management: Implement performance appraisals and provide feedback.Training and Development: Identify training needs and coordinate development programs.Policy Compliance: Develop and enforce HR policies in line with regulations.Legal Compliance: Ensure HR practices comply with labor laws.Employee… Show more Talent Acquisition: Develop recruitment strategies and manage the hiring process.Employee Relations: Foster positive workplace relationships and address issues.Performance Management: Implement performance appraisals and provide feedback.Training and Development: Identify training needs and coordinate development programs.Policy Compliance: Develop and enforce HR policies in line with regulations.Legal Compliance: Ensure HR practices comply with labor laws.Employee Engagement: Implement initiatives to enhance employee engagement.Health and Safety: Monitor compliance with health and safety regulations.Conflict Resolution: Address and resolve conflicts among team members.Succession Planning: Develop strategies for talent succession.Communication: Communicate HR policies, changes, and updates to employees. Show less

Davao, Davao Region, Philippines

Manages sales, marketing and inventory. Launched and built to meet demands for growing cosmetic needs in Davao City. Supplies to small time resellers who need extra cash flow. Observes beauty trend worldwide and in Asia to bring it to the local market.

Lead and supervise a team of 18-20 CSR order placers. Provide guidance, support, and coaching to ensure team success. Consistently awarded as top team lead.Monitor and maintain the quality of orders placed by the team. Implement quality control measures to minimize errors and discrepancies.Track and assess the performance of individual team members. Implement performance improvement plans when necessary.

Places 80-100 orders over the phone for the DoorDash campaign. Maintained high KPIs and ranked 53 out of 1800+ reps sitewide.

Leads a team of reps who handles live chats and emails. Provides on-site support for reps handling phones. Trains new hires to equip them with proper process and product knowledge. Collects and presents problems and resolutions to clients weekly to keep the process up to date. Does coaching and mentoring. Manages disputes for team payroll.

Provides on-site support to reps handling e-mails, live chats and phone. Mentors, trains and coaches. Supervises nesting. Meets with clients daily and delivers high quality results.

Back office job that specializes in researching possible US based clients to partner with Offsourcing Philippines. Offer CS services to clients who are looking to outsource their customer service. Arranges meetings for company CEOs and Offsourcing’s VP of sales.Reviews contracts for both parties. Composes due diligence. Helps in launching new accounts to open more job opportunities for on-site reps.

Social Media Marketing, Social Media Marketing

Bachelor’S Degree, English Language And Literature, General

Bachelor Of Science In International Studies, Japanese Language And Studies