Clarissa Castoro Email & Phone Number

Richmond Hill, On, Ca

Toronto, Canada Area

In this part-time position, I leverage my human resources administrative skills to manage the full recruitment cycle of the business including the development of job descriptions, conducting candidate interviews, delivering ongoing mentoring and training for over 40 employees.Key Accomplishments: ● Cultivate collaborative employee relationships, identify areas for improvement, develop and implement performance management programs to increase efficiency and productivity. ● Coordinate consistency of business policies and procedures, operational data, team events, and project completions.

Toronto, Canada Area

McDonald’s CorporationMarket People Lead July 2019 – SeptemberRelated Skills: Team leadership, Health and Safety Process Improvement, Recruitment and Selection, Training, Facility Management, Employee Engagement, Cross-Cultural Communication, Staffing Analysis.Manage the HR specific functions for 7 restaurants, 85-115 employees per restaurant, including; recruitment, administering Mock Health and Safety Audits, generating monthly staffing analysis reports, using the HRIS to create reports related to the culture in the workplace, and creating crew engagement activities and outings to improve the attrition rates.Key Contributions:• Cultivated a health and safety culture in the workplace through performing monthly audits, identifying areas of improvement, and providing an action plan with training.• Manage an online application to post jobs, filter and select candidates, schedule and conduct interviews and order hiring posters.• Optimize crew engagement by utilizing an HRIS system to identify patterns and correct them, plan monthly crew engagement activities, and organize crew outings.• Ensure each store is compliant with the ESA by conducting monthly checks and reviewing all proper documentation is being filed and signed off.

Aurora Ontario

In this position, I managed a small team in support of business operations, performed all human resources functions including the hiring and training of all employees, resolved conflicts and complaints, performed scheduling, pricing implementation, invoice reconciliation, payroll, and vendor contract negotiations.Key Accomplishments:● Verify staff competencies with the development of continuous improvement performance program.● Build excellent customer relationships to establish an ever-growing clientele.● Drive process for organization of inventory storage, reducing errors and improving safety compliance.● Implement successful marketing strategies, including social media communications, generating growth and profitability.

Gta

This was a project-based, part-time position partnering with team members to coordinate client requests, delivering requirements in a timely manner. My expertise in providing professional and experienced administrative support, enabled me to accomplish directives above and beyond the scope of expectations. I was asked to take on a second position which doubled the projects, and required me to learn a new software system within a span of a couple of hours.Key Accomplishments:● Participated in the development of policies and recommendations for the JHSC.● Cultivated a team environment with support of cross-functional groups in alignment with company goals.

Post Graduate Certificate, Human Resources Management And Services

Advanced Diploma, Marketing