Clarissa James Email and Phone Number
Throughout my career as a seasoned IT professional, I have amassed extensive experience in administering, maintaining, and enhancing organizational IT infrastructure. My journey has been characterized by a commitment to efficiency, security, and operational excellence, ensuring that the IT systems I manage are both robust and reliable.One of my notable achievements has been efficiently managing OCAT Production and Training Sites accounts. I have ensured seamless access and efficient user management, which is crucial for the smooth operation of these platforms. My approach focuses on reliability and user satisfaction, ensuring that all users have uninterrupted and secure access to the necessary resources.I have a proven ability to optimize business operations through active project management and operational efficiency enhancements. This comprehensive approach to IT management has been fundamental in maintaining a streamlined and effective IT infrastructure.My talent for effectively negotiating with vendors and managing supplier relationships has been key in ensuring cost-effectiveness. I have expertise in reducing procurement costs through strategic sourcing, implementing cost-saving initiatives, and negotiating favorable terms with suppliers.Additionally, my aptitude for optimizing supply chain processes, including inventory management, logistics coordination, and demand forecasting, has enhanced operational efficiency and reliability. This holistic approach to supply chain management is essential in maintaining a robust and efficient IT infrastructure.In summary, my career as an IT professional has been marked by a blend of technical expertise, strategic management, and a commitment to operational excellence. I have consistently led initiatives and projects that have not only managed and improved IT systems but also used my knowledge to educate and empower others, thereby contributing to community development and workforce readiness.If you want to know more about me, feel free to reach InMail.
United States Air Force
View- Website:
- airforce.com
- Employees:
- 238536
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It SpecialistUnited States Air Force Oct 2024 - PresentJoint Base Mcguire-Dix-Lakehurst
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Dept Info Systems Specialist IiSjc Human Services Agency May 2014 - Feb 2022Stockton, California, United StatesIn my role as an IT support specialist, I was responsible for managing accounts, maintaining hardware inventories, and providing vital support to both internal teams and external stakeholders. My key responsibilities and achievements included: 1. OCAT Production and Training Sites Management: Administered OCAT Production and Training Sites accounts, ensuring seamless access and efficient user management. This involved coordinating with various departments for smooth operations. 2. Inventory Management: Maintained meticulous inventory records and assignments of laptops, guaranteeing effective asset management. This was critical in ensuring that all hardware assets were accounted for and optimally utilized. 3. Telecommunications Requests Processing: Submitted requests to the Information Systems Department (ISD) for new phones and/or numbers as needed by staff members, facilitating seamless communication within the agency. 4. Network Connectivity Troubleshooting: Executed data line tracing to confirm network connections, adeptly handling connectivity issues. This role required a strong technical understanding of network infrastructures. 5. Project Management: Played an active role in various projects, overseeing them from initiation to completion, and contributing significantly to the agency's ongoing improvement. 6. Workstation Reimaging: Reimaged workstations proficiently to ensure systems operated at optimal performance levels with the correct configurations. 7. Inventory Scanning and Asset Tracking: Programmed and updated TriCoders for inventory scanning, ensuring precise asset tracking and management.Overall, my role required a combination of technical expertise, effective communication, project management, and a strong commitment to security and operational efficiency. My contributions were key in maintaining the agency’s IT infrastructure and supporting the technological needs of the staff and stakeholders.
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Senior It SpecialistPremier Community Credit Union Nov 2008 - May 2014Stockton, California, United StatesIn my role as an IT infrastructure manager, I was responsible for ensuring the smooth operation of applications and maintaining the integrity of our data and network systems. My key responsibilities and achievements included: 1. Application Operations Management: Managed and oversaw the operation of applications used by employees, focusing on efficiency and accessibility to support smooth business operations. 2. Administration of IT Infrastructure Components: Administered key IT infrastructure components, including virtualization, servers, storage, backups, Active Directory, Office 365, and SQL server. This involved ensuring these systems were up-to-date, secure, and functioning efficiently. 3. Help Desk Ticket Escalation Point: Acted as an escalation point for help desk tickets, providing advanced technical support and problem resolution. This role required a deep understanding of various IT systems and strong problem-solving skills. 4. User Account Creation and Management: Created user accounts using Windows Server 2003 Active Directory. This enabled employee access to necessary systems and resources, facilitating their day-to-day work activities. 5. Additional Contributions: ◦ Implemented strategies to enhance system performance and reduce downtime. ◦ Conducted regular IT audits to identify and address potential security risks. ◦ Collaborated with cross-functional teams to support IT-related aspects of business projects. ◦ Trained and mentored IT staff, fostering a skilled and knowledgeable team.Overall, my role involved a strategic combination of system management, technical support, security oversight, and team leadership. My contributions were key in maintaining a robust and secure IT infrastructure, supporting the company’s operational needs and strategic objectives.
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It Administrator AssistantHeald College Apr 2007 - Jun 2008Stockton, California, United StatesIn my role as an IT Administrator Assistant, I was responsible for handling a wide range of technical issues and maintaining the organization's IT infrastructure. My key responsibilities and achievements included: 1. Hardware Troubleshooting: Conducted troubleshooting for various hardware components, including computers, printers, and Infocus Machines. I addressed technical issues promptly and effectively, ensuring minimal downtime. 2. PC Imaging and Deployment: Proficiently created and reloaded images to PCs using Ghostcasting. This streamlined the deployment and maintenance of computer configurations, improving efficiency in setting up and updating systems. 3. Software Upgrade and Deployment: ◦ Successfully upgraded over 300 PCs from MS Office 2003 to MS Office 2007. This ensured software compatibility and improved productivity across the organization. ◦ Installed a range of applications, including Dentrix, Quickbooks, Citrix, and Medical Office Manager, to support diverse business needs and software requirements. 1. Additional Contributions: ◦ Provided training and support to users on new software and hardware, enhancing their ability to utilize IT resources effectively. ◦ Collaborated with external vendors to resolve complex hardware and software issues. ◦ Developed and maintained IT documentation and user guides, ensuring easy access to information and procedures.Overall, my role involved a blend of technical troubleshooting, system management, user support, and software deployment. My contributions were key in maintaining the organization’s IT infrastructure, supporting business operations, and ensuring user satisfaction.
Clarissa James Education Details
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Network Systems Administration
Frequently Asked Questions about Clarissa James
What company does Clarissa James work for?
Clarissa James works for United States Air Force
What is Clarissa James's role at the current company?
Clarissa James's current role is Experienced IT Infrastructure Specialist | Expert in Helpdesk Support, Network Management, and Asset Administration | Proven Ability in Vendor Negotiations and Cost Reduction Strategies.
What schools did Clarissa James attend?
Clarissa James attended Heald College.
Who are Clarissa James's colleagues?
Clarissa James's colleagues are Joshua Nall, Henry Williams, Devante Durham, Demetrius Pillows, Corina Clingman, Patrick Williams, Sean Tanner, Certified Scrummaster®.
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Clarissa James
Minneapolis, Mn2bethematch.org, gtcuw.org -
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Clarissa James
Experienced Customer Service And Relationship Representative. Open To New Opportunities!Dallas, Tx1graceland.edu -
Clarissa James
Store Manager @ Samsung Electronics | Administrative Organization, General Office WorkBrooklyn, Ny
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