Clarissa Monguzzi Email & Phone Number

Murtede, Coimbra, Portugal

• Customers portfolio management with a main focus on the Italian market:
• Customers order-handling, drafting importation estimate offers, commercial follow-up.
• Back office
• Teamwork
• Translations PT - IT

Aveiro Area, Portogallo

• Primarily responsible for the execution of international shipments and customer service for all internal and external customers in assigned markets (Oceania, Asia, Italy):
• Sea expedition and freight management.
• Clerical duties such as client order-handling, invoices, fill out international shipping documentation (packing lists, declaration documentations...), communicating cargo despatch information.
• Interface daily with both internal and external customers, providing support in… Show more Primarily responsible for the execution of international shipments and customer service for all internal and external customers.
• Interface daily with both internal and external customers, providing support in different languages and making every attempt to resolve the customer's needs as fully and quickly as possible.
• Regular contact with freight forwarders and shipping companies. Show less

Milano, Italia

• In charge of the business development of the new office in Milano, Italy:
• Customers portfolio management
• Market research, benchmarks, reports
• Social media management
• Newsletter content management
• Back office support

Milano, Italia

• Member of the working team at Czech pavilion:
• Responsible for supportive communication with incoming visitors
• Guided tours for delegations in Italian and English language
• Explain the concept of the exposition and offer further insight and explanations
• Be maximally helpfull / welcoming visitors
• Check functionality of individual exhibits and resolve prospective problems

Milano, Italia

• In charge of the fair's Info Point for both exhibitors and visitors:
• Analyse needs and necessities of clients and always look forward for a rapid solution
• Linguistic support
• Customer care
• Reception activity

Two Years Master'S Degree, International Relations, Major In International Trade

• Main courses: International law of finantial markets, Business management, International contracts and arbitration's law, European 's.

Llp Erasmus Program

Activities and Societies: Active involvement as a European ambassador to the French campaign “Ambassadeurs européens; l'Europe à l'ecole”.

Bachelor'S Degree, International Sciences And European Institutions, Major In International Trade

• Main courses: International relations, International and European law, International trade law, International economy and politics.

High School Diploma, Liceo Classico

Certificate Of Attendance, Rotary Youth Exchange Program

Activities and Societies: Member of Westhampton Rotary Interact Club I spent a full year studying abroad in U.S.A. during the fourth year.