Clarissa Tam Email & Phone Number

● Evaluate patient assessments, plans of care, and re-certifications in order to verify, instruct, and assist in promoting effective quality patient care.● Serve as a liaison and perform ad hoc tasks between doctors and patients, to communicate and provide medication adjustments and address patient concerns.● Coordinate and plan treatment timelines for new and returning patients’ fertility treatment.● Follow up with ~10 clinics daily to schedule for outside monitoring clinics and to acquire patient results● Implemented a new process to streamline the patient treatment cycle, resulting in a faster and moreefficient workflow for the team.● Communicate with nurses and phlebotomists to maintain patient foot traffic in order to adhere to COVID safety guidelines

Rowland Heights, California

● Guided ~300 of new and existing customers annually to customize their desired coverage protection forauto and home policies .● Follow-up with customers regarding renewals, claims, and reduced amount of pending cancellations.● Familiarized and provided detailed information to new and existing customers on policy details.● Maintained professional relationships with existing clients to establish and maintain trust.● Translated essential information between adjusters and clients to ensure there was no miscommunicationbetween both parties

● Scheduled new and existing customers appointments.● Translated between Chinese and English for customers and estheticians.● Explained treatment procedures for first time customers

● Communicated with physicians and nurses regarding patients’ current health and medical condition.● Provided instructions for medicine consumption to patients with little to no English background.● Assisted lead pharmacist with tending to patients’ prescribed medication.

● Prepared purchase agreements, lease agreements, and deeds documents.● Collaborated with real estate agents regarding house sales/leases and scheduled appointments for houseviewings with agents and future clients.● Managed over 50 properties with company authorization to ensure houses were in top condition.● Renewed lease agreements with tenants and verify that tenants pay rent on time.