•Perform day-to-day financial transactions, including verifying, classifying, posting and recording payroll invoices. •Perform administrative and clerical tasks, such as data entry, sending bill reminders, filing paperwork, and contacting clients to discuss payment discrepancies. •Monitor all banking activities in order to detect irregularities, researching discrepancies, determining most appropriate methods to correct discrepancies and preparing corrections.•Prepare monthly bank reconciliation reports for all payroll and operating accounts.•Assist in special projects as needed. (Ex: Process Benefit payments, Submit states withholdings).•Assist in maintaining general ledger and preparing journal entries

• Processed Annual Benefit enrollments • Responded to highly complex customer inquiries regarding a wide range of inquiries not limited to pay, benefits, policy, online tools, learning center, International and ER Solutions Intake.• Personalized responses and created unique replies as the situation dictated• Specialized in benefits, Leaves and displacements, accommodations, and the Covid department

• Over saw 13 client companies • Processed contribution reports received from client companies. • Bank and client contribution reconciliations. • Contacted client companies regarding any discrepancies. • Entered new and revised enrollments and requested/Attached coverage information for medical, dental, vision, life, employee assistance programs, DUB and disability plans to the employee/dependent records. • Communicated extensively by phone, email and letter with client companies and covered members.

-Greet and assist consumers upon walking in, - Answering the phone and checking voicemails- Organize and manage files for venders, contractors, customers, and builders- Assist cliental finding selections within their budget, and when necessary send selections to builders, making updates and corrections when needed. - Reach out to new contractors, builders, realtors, etc. that we can assist. - Enter expenses into QuickBooks- Create, update, and send invoices to customers. - Record payments made by customers