Oversee HR Services organization with teams based in United States, Europe, Middle East and Asia Pacific regions – a total of 56 team members spanning eight countriesFocus on defining and executing the global HR Services strategy, driving the centers’ performance against service level agreements within defined budgetDevelop and coach team members with emphasis on creating and implementing standardized, repeatable best practices that improve quality, efficiency and timeliness to customersFoster relationships with stakeholders globally across businesses/functions and collaborate with Communities of Expertise to drive customer satisfaction and operational excellence Provide leadership on emerging HR Services trends and influence future strategy

Serve as strategic global HR partner for Corporate organizations including six Executive Officers whose responsibilities spanned Finance, Human Resources, Supply Chain Management, Communications, Legal, Information Systems, Philanthropy, Continuous Improvement, Corporate Development and Shared ServicesProvide strategic HR leadership to senior business leaders and managers globallyDevelop workforce planning and talent strategies with a focus on eliminating organizational talent gaps, aligning organizational design to business strategy and driving diversity through talent acquisitionLead HR solutions on talent development, performance management, employee engagement, inclusion and diversity and workforce effectivenessFocus on change management by directing managers and employees to HR Services and coordinating with HR Services as required to provide highest quality customer service Handle escalated issues from HR Services including employee relations issues (i.e. disciplinary actions and terminations)Spearhead corporate year end activities including performance reviews, merit, bonuses, equity, adverse impact analysesHR point person on various reorganizations in Information Systems, Travel and Administrative Services, EHS, Supply Chain, etc.Continued as HR lead for implementation of enterprise-wide restructuring to develop a Global Shared Services organization in EMEA and APAC for Human Resources, Financial Reporting, Accounts Payable, Accounts Receivable, Master Data, Payroll organizational restructuring Served as project manager and HR lead for repatriation of Global Shared Services organization to functions/business based on change in strategic direction of enterprise

Reporting directly to Chief Human Resources OfficerResponsible for continuous improvement of overall HR Service Delivery Model globally by improving quality, efficiency and timeliness for internal customersFocus on implementing improvements to HR business processes, HRIS, telephony, Robotic Process Automation and case management technologies, training documentation, knowledgebase portal materials, training of HR team members, people reporting/analytics as well as reinforcement of change management with Human Resources and businessOver 40 enhancements implemented since March 2020 in areas of Performance Management, Benefits Administration, Employee Relations, Compensation, Talent Acquisition, Onboarding, Leave of Absence Administration and Employee Data Administration

Project Manager for HR shared services center in Europe, Middle East and Africa that included responsibilities for organizational design, budgeting, communications plan, activity analysis, compensation design, change management, key documentation, technology implementation of case management and telephony tools, process design and staffing and retention

Served as a developing strategic Americas HR partner for Corporate organizations including six Executive Officers whose responsibilities spanned Finance, Human Resources, Supply Chain, Communications, Legal, Information Systems, Non-Profit, Continuous Improvement, Corporate Development and Shared ServicesCore team member of HR Service Delivery Model implementation team Included designing and implementing a Global HR Service Delivery Model that consisted of the implementation of HR Shared Services Center in the Americas and which entailed responsibilities for organizational design, compensation design, process design, staffing and retentionHR lead on implementation of enterprise-wide restructuring to develop a Global Shared Services organization in the Americas for Human Resources, Financial Reporting, Accounts Payable, Accounts Receivable, Master Data, Payroll organizational restructuringFocused HR support for leave of absence administration, talent acquisition counsel, onboarding, succession planning and talent development, compensation administration and associated year end activities, inclusion and diversity initiatives, employee relations and employee engagement

Developed and implemented strategic talent acquisition strategies designed to attract, develop and retain a diverse, world-class, forward thinking workforceLed compensation administration activities through continuous maintenance of financial models and corporate compensation philosophies; participate in salary surveys and conducts on-going reviews to analyze compensation programs for internal equity and market place competitivenessManaged activities for year-end salary planning program; serve as point of contact for all communications and related activities including data collection and coaching and training support to managers and supervisors.Provided value-added consultation to managers and supervisors on employee and labor relations issues as well as counseling and corrective actions that support business needs while promoting a fair and positive work environment and best practices of a performance driven business cultureInvestigated formal employee complaints and recommended company’s response to employeeSupported the development of HR policies and guidelines, and partnered with employees and management in communicating and implementing guidelines Managed administration of leave of absence programs

Served as dedicated recruiting specialist for the Industrial Coating Systems division and Corporate departmentsOver 20-month period recruited and hired 170+ employees nationwide for exempt and non-exempt positions, both union and non-union including considerations for diversity and talent hiringManaged internship program in addition to coordination of job shadowing program for local high school students and undergraduates Maintained college recruiting relationships with universities by registering for and attending college career fairs Key project team member for the implementation of Workday’s applicant tracking system

Served as devoted Human Resources representative for restart of four-year idled steel shopResponsible for filling 14 salaried and 80 hourly vacancies in 3-month periodMember of 2012 ArcelorMittal USA-USW Union Negotiations Team which resulted in a contract which increased shop floor flexibility for the companyServed as member of the Contract Language Sub-Committee Recruiter with core assignments in salary and both high and low volume hourly vacanciesAnnually compiled Affirmative Action Plan documentation, EEO-1, and Vets-100A reporting