• Implemented DESS Point of Sale 7 and Microsip, automating manual processes.• Trained the team on software usage, creating user-friendly guides to enhance learning.• Led the store for a year, overseeing orders, inventories, and sales.• Modernized payment methods and inventory control for over 7000 items.• Designed an Excel workbook that generated codes automatically, streamlining management and minimizing errors. • Restructured item data to facilitate inventory search and tracking.• Collaborated with customers, employees, and suppliers, showcasing interpersonal and leadership skills.

Collaborative member of the research team in the field of Human Practices.