Define, update, and evolve product standards based on market evidence and data-driven analysis.Create business plans and success metrics for product initiatives.Understand target markets and highlight the value delivered by the product.Evaluate market trends and analyze the competitive landscape.Position the product effectively to differentiate it from competitors and drive adoption.Manage and prioritize product backlog, aligning with program and product strategies.

· Participates in client outreach and discovery· Decomposes market problems into user stories and requirements that align to initiatives and product strategies· Manages backlog prioritization and roadmap execution within defined product area and market segment· Understands the user personas and key workflows within product area and market segment· Utilizes segment and product knowledge to research and provide alternative solutions in support of client needs· Partnering actively with Veson Software Engineers and Service members to arrive at optimal solutions· Participates in functional testing and internally advocates for product quality

▪ Drives Strategic internal projects with cross team collaboration and agile methodology▪ Veson Services Product Owner, scaling client facing invoice customizations.▪ Builds enhancements within services stylesheet products customizing business needs of over 60% of current and 80% onboarding client base.▪ Leverages design thinking and technical acumen to draw key insights for services organization and translates data into consumable visualizations for leadership strategy. ▪ Configure, train and implement internal applications for services team primarily in Atlassian JIRA. ▪ Mentors new team members and run office hours for peers on a regular basis as a team lead/SME. ▪ Developed successful process feedback loops using Kaizen to drive team initiatives.

▪ Provided excellent critical thinking skills to solve difficult internal and external facing problems.▪ Develop processes for internal work via JIRA and other tools.▪ Leverage coding and design skills to implement customized releases for clients while tracking trends to provide an improvement to the standards iteratively. ▪ Work within the team effectively to collaborate with all areas of the business to provide exceptional sustainment practices for all clients. ▪ Consistently work towards clear vision of requirements driving changes and updates to completion in a timely manner.▪ Support our clients in propelling the maritime industry by gathering data and translating needs into technical requirements to fix bugs, develop features and improve the UI/UX design of the software.

▪ Assisted first year residents as they transition to college life by being an open resource, developing community, managing crisis and supporting policy.

▪ Worked directly under AVP of Operations and reported to the Senior Vice President of Global Sourcing Services; my tasks and projects supported the six TJX Global Buying & Sourcing offices (GBOs) in Italy, UK, India, Hong Kong, Australia, and Vietnam.▪ Used IBM Cognos daily to pull data, analyze results, and develop reports from Query Studio to Report studio depending on business needs; managed weekly Foreign Currency and On Order Exception reports, implemented them into new software package and trained next co ops.▪ Assisted with an internally funded, IBM Cognos/PO Visibility Project; acted in lead capacity for UAT in systems implementation and assisted roll out to all Global Buying & Sourcing Offices. ▪ Maintained buying office roles/profiles in the Automated Request Management System (ARMS) for over 400 associates; ▪ Updated mid-year volume for specified countries and agents for SVP; helped with creating stacked versions of the 5 year vision plans for SVP and executives▪ Developed how to documentation for Outlook and best practices with newly implemented software package for global business users.▪ Maintained and updated the GSS SharePoint site. ▪ Ran special projects and ad-hoc reporting for dept., GBOs, and SVP.▪ Coordinated and participated in Chicago Summit and store visit event with 40+ Market Managers, Directors and VPs of the various buying offices; contributed to Summit by assisting with published book that will be distributed to TJX management, store visit logistics, field information, and meeting note taking.

▪ Provided deaf and hard of hearing students within my courses with a comprehensive resource available to help with their studies.