Clark Builder Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Managing the Ticketing Systems team and the work pipeline during the Concert Hall closure and COVID-19 pandemic, while continuing my duties as a member of the Ticketing Systems team.

Sydney, Australia

Building and management of events in Tessitura ticketing system, with a focus on the management and upkeep of Tourism products and packages.Responsible for providing Ticketek and Ticketmaster with build information and allocation. This is also extended to agencies such as Pinpoint, Lasttix, Showbiz, Lastminute.com, Moshtix and Smarttix.Acted up as Ticketing Systems Manager on a number of occasions, overseeing the team workload and handling monthly reporting.Client… Show more Building and management of events in Tessitura ticketing system, with a focus on the management and upkeep of Tourism products and packages.Responsible for providing Ticketek and Ticketmaster with build information and allocation. This is also extended to agencies such as Pinpoint, Lasttix, Showbiz, Lastminute.com, Moshtix and Smarttix.Acted up as Ticketing Systems Manager on a number of occasions, overseeing the team workload and handling monthly reporting.Client relations with numerous internal presenters, resident companies and external commercial hirers.Management of Adobe Experience Manager, preparing and updating event pages and ensuring events went on sale as specified. Previously used Ektron content management system.Rebuilding and streamlining of the Sydney Opera House Tourism process.Entering of finance figures into EBMS for post-event settlement, including figures from presenters and external agencies.Creation of physical printed and print-at-home PDF ticket designs.Coordination with marketing, food & beverage and tourism in the creation of event specific tour and food packages.Completed secondment in CRM, building extraction lists for eDMs and working with campaigns and appeals.Handling of the yearly Vivid LIVE festival, where ticketing required the use of ring-fenced allocations for non-NSW patrons to help achieve targets set by Destination NSW. Also handled the Festival of Dangerous Ideas, a weekend of 30+ talks with the potential to change venue in the lead up, requiring a high level of management.Building the foundation for future promotions with MasterCard and Priceless Sydney.Coordination with Web Development to help improve functionality and the ticket buying experience.Preparation of lists for representatives to contact via email or phone.Daily and weekly reporting.Completed a certificate in basic SQL scripting. Show less

Sydney, Australia

Building and management of events in Tessitura ticketing system.Responsible for providing Ticketek and Ticketmaster with build information and allocation. This is also extended to agencies such as Pinpoint, Lasttix, Showbiz, Lastminute.com, Moshtix and Smarttix.Acted up as Ticketing Systems Manager on a number of occasions, overseeing the team workload and handling monthly reporting.Client relations with numerous internal presenters, resident companies and external… Show more Building and management of events in Tessitura ticketing system.Responsible for providing Ticketek and Ticketmaster with build information and allocation. This is also extended to agencies such as Pinpoint, Lasttix, Showbiz, Lastminute.com, Moshtix and Smarttix.Acted up as Ticketing Systems Manager on a number of occasions, overseeing the team workload and handling monthly reporting.Client relations with numerous internal presenters, resident companies and external commercial hirers.Management of Adobe Experience Manager, preparing and updating event pages and ensuring events went on sale as specified. Previously used Ektron content management system.Rebuilding and streamlining of the Sydney Opera House Tourism process.Entering of finance figures into EBMS for post-event settlement, including figures from presenters and external agencies.Creation of physical printed and print-at-home PDF ticket designs.Coordination with marketing, food & beverage and tourism in the creation of event specific tour and food packages.Completed secondment in CRM, building extraction lists for eDMs and working with campaigns and appeals.Handling of the yearly Vivid LIVE festival, where ticketing required the use of ring-fenced allocations for non-NSW patrons to help achieve targets set by Destination NSW. Also handled the Festival of Dangerous Ideas, a weekend of 30+ talks with the potential to change venue in the lead up, requiring a high level of management.Building the foundation for future promotions with MasterCard and Priceless Sydney.Coordination with Web Development to help improve functionality and the ticket buying experience.Preparation of lists for representatives to contact via email or phone.Daily and weekly reporting.Completed a certificate in basic SQL scripting. Show less

Sydney, Australia

Sydney, Australia

Working between 5 – 20 hours a week at head office and various venues located in the Sydney CBD, Moore Park, Parramatta and Olympic Park, among others. Have worked as high as 48 hour weeks, 16 days straight.EVENT DAY CO-ORDINATOR: Supervising the activities of all box offices at Telstra Stadium during game days at ANZ Stadium.CONTROL ROOM: Overseeing PAX turnstiles on event days, and acting as the representative between ANZ Stadium representatives and… Show more Working between 5 – 20 hours a week at head office and various venues located in the Sydney CBD, Moore Park, Parramatta and Olympic Park, among others. Have worked as high as 48 hour weeks, 16 days straight.EVENT DAY CO-ORDINATOR: Supervising the activities of all box offices at Telstra Stadium during game days at ANZ Stadium.CONTROL ROOM: Overseeing PAX turnstiles on event days, and acting as the representative between ANZ Stadium representatives and Ticketek.SUPERVISOR: Supervision of sellers in a box office during games or theatre events.GAME DAY BOX OFFICE: Selling tickets at Ticketek supervised events, such as NRL games, musicals, festivals, concerts and special events. Also involved some work at head office, requiring outbound calls and data entry. Show less

Sydney, Australia

Working between 2-5 days per week on a rotating 7 day roster.Involved in the building of events in order for the tickets to be sold to certain allocations and the correct pricing, with the correct fees.Answering of phone calls from Event and Account Managers, requiring quick responses in order to fix mistakes in builds.Left due to a short-term employment opportunity overseas.

Sydney, Australia

Worked on a contract basis to help during busy period. Administration duties.Handling of membership forms and data entry.Worked with various ARU-designed ticketing software.

Bachelor’S Degree, Arts Informatics

High School