Leading on the centralization of ICT and Facilities Management services across a growing multi academy trust.Manage the process of innovative change effectively, ensuring strategic planning for future needs Remain on the forefront of emerging industry practices and technologies Promote and support a culture of Continual Service Improvement Provide clear leadership for all business/operational activities Ensure high quality day to day support services for school operations through effective deployment and development of Information, Communications and Premises resources that ensures that the Trust is compliant with all current legislation. Providing support to all stakeholders within the trust to include Directors, Headteachers, Local Governing Bodies, Staff, and technical teams

An active member of the Senior Leadership Team providing strategic vision and leadership with specific responsibility for Information Technology, Communications, and Premises. Manage the process of innovative change effectively, remaining on the forefront of emerging industry practices and technologiesPromote and support a culture of Continual Service Improvement Provide clear leadership for all business/operational activitiesEnsure strategic planning for future needsEnsure high quality day to day support services for school operations through effective deployment of physical and human resources

2nd and 3rd line support to a large user base of over 1000, including full hardware, software and MIS support.Implementation manager for resource booking system and helpdesk solution.Providing in person and remote support to classroom staff, leadership and students.

Providing support to customers across EMEA region, including technical support and configuration.Implementation of Job ticketing system for the team of senior pre sales engineers, reporting and support.Lead process improvement in Customer Experience Demo Equipment (CEDE) programme reducing workload and turnaround time for demo systems being shipped to customers across Europe.Supporting traditional and IP telephony platforms.