- Provided exceptional customer service for current and new clients.- Managed and maintained a virtual customer database.- Solved complex account problems.- Developed and utilized sales tactics to gain new clients, grow and retain existing business, win back previous customers

- Greeted customers promptly and took orders efficiently.
- Maintained high standards of customer service in high-volume, fast paced operations.
- Maintained a clean, sanitized, and organized work environment.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.

-Oversee Children to College Age Ministry and Volunteers.-Assist Pastor Joey in Administrating Lord’s Day Corporate Worship.-Oversee Prayer Ministry and Volunteers.-Oversee Small Group Ministry and Volunteers.-Oversee Digital Presence and Volunteers.-Provide Visitation to Members and Regular Attenders.-Participate in Corporate Worship Service.-Preach and teach at the Elder’s request.-Attend seminary (2 classes per semester).-Read five books a year assigned by the Pastor and Elders for Public Theology purposes.

- Met with prospective clients to give quotes on gutter solutions.- Solved problems when faced with difficult projects.- Cleaned, repaired, demolished and installed, gutters, gutter guards, and fascia board.- Provided customer service to clients.- Managed client database.

- Oversaw the planning and implementation of a full program of religious ministries, including new student outreaches, counseling sessions, weekly religious services, community partnerships, and special events.- Utilized MPDx, CRM platform, and conducted personal visits, in-person and virtually, for the purpose of identification, qualification, cultivation, solicitation, and stewardship. Reached fundraising targets to ensure successful program implementation- Provided volunteer management, including recruitment, assignment training, and proactive contact with volunteers about their progress with their assignment- Develop stakeholder engagement plans and maintain communications between university administration, our team, and volunteers. Utilized Google Drive, Mailchimp, and Canva to facilitate ongoing communication with stakeholders - Researched current events to write corresponding papers and created PowerPoint presentations. Presented to large groups of people in classroom and auditorium settings- Provided spiritual guidance, care for the spiritual well-being, and mentorship of any college student in need.

- Provided programming and outreach to student populations to increase retention/involvement (i.e. commuters).- Facilitated applications, interviews, and training for New-Student Orientation Leaders. Presented on group dynamics, diversity, and crisis management to create a dynamic and active environment for new students and staff.- Mentored students of concern referred to our office by professors, coaches, counselors, etc. - Developed ‘engagement’ plans with struggling students to connect them to campus resources necessary for success.- Planned and implemented a selective leadership program for freshmen and sophomore students who are struggling to get involved on campus or want to discover their leadership potential.- Facilitated graduation and commencement activities at the request of the University President

- Mentored nine residential staff members.- Created and implemented strategic programs to communicate themes provided by the Residence Life Curriculum.- Developed marketing strategies to improve community living standards (e.g. noise issue solutions).- Provided customer service and administrative assistance at the Office of Residence Life front desk 10 hours a week.- Assisted supervisor with managerial duties and took responsibility in their absence.

- Provided risk management, crisis response, and conflict resolution during on-call rotations.- Organized and implemented educational and social programs for residents.- Enforced university residential housing policy by writing incident reports and educating students.- Promoted community development, health and safety inspections, and multiple programs for the residents.- Facilitated conflict resolution mediations with residents.- Mentored and served 40 freshmen (2015-16) and 38 junior/seniors (2015 & 2016-2017).

- Provided exceptional customer service.- Ensured that all customers are educated on our products and services.- Maintained the highest quality and consistent product standards.- Followed all company drink recipes and procedures.- Proficiently prepared blended and cold drinks.- Assisted with inventory and kitchen management.

- Greeted customers promptly and took orders efficiently.- Maintained high standards of customer service in high-volume, fast paced operations.- Maintained a clean, sanitized, and organized work environment.- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.