Clark Williams Email & Phone Number

Boston, Massachusetts, United States

Billund, DK

Bentonville, Arkansas, US

• Lead cross-functional meetings and efforts on accountability, data integrity, exception-handling, and optimization planning
• Analyze continuous improvement and cost-savings opportunities using Blue Yonder Transportation Modeler
• Interpret visualizations using Tableau and Power BI to visualize and analyze key metrics, such as network mode distribution,utilization across networks, cost per cube, and CenterPoint capacity on dashboards and provide.
• Utilize python scripts on a daily basis for the decision-making and execution of tendering of approximately 15k loads for ourentire General Merchandise optimization through the network
• Perform optimization root cause analysis, becoming subject-matter expert and “go-to” resource for internal customers
• Trained and on-boarded several associates across Master Data and Optimization team

Bentonville, Arkansas, US

• Led the customer-support pillar of the team, organizing and tackling hundreds of tickets to provide internal customers withconcise, timely, and understandable responses/solutions to an extremely wide variety of.
• Maintained tariff master data within Blue Yonder, utilizing Alteryx and API uploads twice a week
• Restructured our ticketing process, setting new standard for ticket processing and average days opened metrics while alsomaintaining responsible and respectable language, which earned respect and trust of internal.
• Reduced count of customer tickets, 21 hours a week of manual intervention, and overall count of unrouteable shipments(+50,000) by designing and developing a daily automated process to address shipments with upstream.

Richmond, VA, US

• Pioneered chapter’s first academic support program focused on accountability and incentive programs, lobbied for substance-free facility and anti-hazing legislation, and led a group of 6 vice presidents with.
• Collaborated with other leaders of local organizations to structure and run quality philanthropic events including a sexualassault awareness seminar “Live Your Oath” in which we partnered with Alpha Delta Pi sorority

Memphis, Tennessee, US

• Created company summary profiles for 40 customers, including automated Stock, C-Suite, and Revenue information
• Developed KPI’s for GMT to help address areas that require further development with customers
• Incorporated Tableau to create a new automated Parcel Spend Management (PSM) document template to be used by StrategicSolutions Engineers to develop PSM documents for customers, which shaved 2 hours off required.
• Created set of instructions to inform future employees on how to create and maintain automated customer profiles
• Bridged communication gap between business and engineering interns by utilizing business mindset with technical background

Collierville, TN, US

• Managed staff of 20-30 counselors, ensured employees kept up a cheerful, yet efficient demeanor
• Orchestrated programs and activities and exceeded past efficiency and morale goals (Such as a Pick-Up system structured to provide children to their corresponding parents within a maximum of 2 minutes)
• Purchased equipment, such as speakers or projectors, needed for operations, and focused on limited budget (no purchase could exceed $300)
• Maintained and fixed basic technology issues on a daily basis, instructing others when necessary
• Guaranteed groups of 60+ children had a wonderful week, every week
• Collaborated with 30 other counselors to secure safety and well-being of 100+ children with different backgrounds, disabilities, and interests

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, Business Administration And Management, General