• Lead the relocation and re-launch, under new ownership, of a market center established in 2005.• Quickly build relationships with existing and newly recruited agents.• Manage bids and General Contractor for an 8,800 square foot build out in three phases.• Understand and use financial statements to drive business decisions and understand our agents’ success.• Work with the Operating Partners to set the Vision for the business and translate into activities required to achieve the goals.• Coach, consult and lead the team including Assistant Team Leader, Managing Broker, Market Center Administrator, Productivity Coach, Agent Services Coordinator and Director of First Impressions.• Lead or participate in the hiring process for all new employees using the Keller Personality Assessment and Career Visioning Process.• Engage with top talent in the market leveraging multiple sources for growth including referrals, cold calling, Social Media, email campaigns, networking, broker tours and industry events. Tracked and coordinated via CRM.• Meet with prospective agents to develop rapport, perform needs analysis, present the Keller Williams value and then close to join.• Have an expert level of knowledge of the tools, models and systems documented by Keller Williams in the Millionaire Real Estate Agent, and communicate how to use them to grow any business.• Come from contribution and strive to show our agents the value of association with Keller Williams.• Teach, train and facilitate meetings and events in the market center.• Creative ideas to raise funds for our local and national KW Cares Charity.

• Tasked with the development, implementation and budget for long-term Business Development strategy for ABBY, GSG and future residential implementation.• Interpret the needs of the marketplace, and simplify the communication on how we meet those needs. Recommend re-branding and marketing partnership to build brand awareness outside of the retail industry. • Research, evaluate, coordinate and participate in trade shows for retail, hospitality, financial services and property management verticals.• Inside and outside sales efforts to gain new business for the ABBY technology platform, backed by our vendor network.• Rebuild LinkedIn and Facebook pages. Execute targeted Social Media campaigns. Instill the importance of Social Media company wide.• Evaluate, implement and populate corporate CRM system with leads. Execute Sales and Marketing strategy.

• Full charge of directing the efforts of a talented team of experienced sales account executives in the identification, qualification, pursuit and acquisition of new business opportunities. • Responsible for developing and driving key initiatives designed to identify and extract value/revenue growth through building and fostering trusting relations with decision makers in customer organizations. • Restructure the sales organization to create greater opportunities for skill specialization to allow each member to emphasize their strengths (e.g. sales hunter, account management) while developing their weak areas.• Reorganize the company’s trade show participation approach to a more efficient and strategic system involving more effective pre-show marketing messages to drive booth traffic, training and coaching of account representatives for more effective customer engagement, better in-show data/information gathering and strong post-show capitalization on opportunities.• Develop and foster collaborative relationships with Operations, Finance, Risk and Marketing to determine the best strategic and tactical approaches for new customer identification, qualification, pursuit and acquisition.• Participate in periodic Operations and Service Delivery reviews to enable better understanding of service execution challenges and their impact on customer opportunity identification and management.• Key contributor in the development and implementation of a companywide compliance team that set strong guidelines for managing customer brand experiences throughout the chain of execution.• Continually evaluate ongoing sales performance and make changes to improve sales and profitability across all product and service categories.• Mentor and coach direct reports to foster a culture of continuous learning and growth to create a strong team.

• New business development through marketing, prospecting and sphere of influence.• Develop campaigns to win business from non-traditional channels e.g. For Sale By Owner, expired listings, distressed sellers and rentals.• Develop deep knowledge of sales cycle and success factors. • Consistent annual contribution of revenue to maintain office profitability.• Coach, mentor and training of Keller Williams agents at all experience levels.• Identify value in areas where property’s value maturation was not at expected thresholds.• Negotiate Letters of Intent and terms for residential and commercial properties.• Perform extensive due diligence for residential and commercial redevelopment projects.• Negotiate projects with city planners.• Perform City Council presentations to gain approval for redevelopment projects.• In depth knowledge of zoning and building code requirements.• Commercial and residential property management.• Raise capital for real estate development projects.

• Support Classroom Technology responsible for all corporate consultant training.• Build platforms for educational sessions at The Q Center (formerly Arthur Andersen training facility).• Support technical training environments, including configuring operating systems, servers and software used for training courses. Educate new consultants and course faculty on project methodology and web coding standards used on client engagements.• Develop software to automate repetitive tasks associated with resetting computers and platforms for the training environment.• Work closely with session coordinators to ensure training sessions run smoothly and attendee needs are met.• Project manager for new and updated information technology platform roll outs.• Troubleshoot complex software and hardware issues that could not be resolved by first line help desk technicians.• Manage teams of up to six members

Project Manager for new and updated information technology platform roll outs.Managed teams of up to six membersTrouble shoot complex software and hardware issues that could not be resolved by first line help desk technicians.

On-site Hardware Technician and Project Manager at Comed, Dresden Nuclear Power Plant in Morris, IL.