Alistair Clark Email & Phone Number

Chester, Gb

Capenhurst

Key Achievements include :- Migration from ADFS to OKTA for authenticationDesigned and built the LV Solutions Azure backend infrastructure for the ALVINTM family of products.Designed the HV 59’s Azure infrastructure for their Substation 360 product.

Capenhurst

Key Achievements include :- Overseeing the migration to Office 365 for 200 users situated in 5 different countries.The design, deployment and integration of media systems for EA Technology’s 50th-anniversary celebrations.The migration, deployment and integration of a new VoIP telephone system.Migration from standalone servers to a Hyper-V failover cluster.Implementation and management of a service desk ticketing system and customer support portal.• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.• Research and recommend innovative, and where possible automated approaches for system administration tasks. • Identify approaches that leverage our resources and provide economies of scale. • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.• Perform regular security monitoring to identify any possible intrusions. • Create, change, and delete user accounts per request.• Provide Tier III/other support per request. Investigate and troubleshoot issues.• Repair and recover from hardware or software failures. Coordinate and communicate with impacted users.• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required

Frodsham

• Liaising direct with end users for 30+ companies • Logging and Dealing with faults in order of priority• Knowledge of Active Directory, Windows Server 2003, 2008 & 2008 R2 operating systems, Exchange 2003, 2007 & 2010, vmware, Hyper-v, Sharepoint, Microsoft Office 2003, 2007 & 2010. 1st Line support, 2nd Line Support• Installing Cat5e structured cabling• Completion of network documentation and patching schedules

Bolton, United Kingdom

• Installing ePOS terminals and retail installations. • Installing Cat5e structured cabling.• Configuration of IT equipment.• Completion of network documentation and patching schedules