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Jade C. Email & Phone Number

Technical Support Advisor at Which?
Location: United Kingdom, United Kingdom, United Kingdom 2 work roles 1 school
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Current company
Which?
Role
Technical Support Advisor
Location
United Kingdom, United Kingdom, United Kingdom
Company size
789 employees

Who is Jade C.? Overview

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Quick answer

Jade C. is listed as Technical Support Advisor at Which?, a company with 789 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jade C..

Jade C. previously worked as Customer Assistant at Tesco Mobile. Jade C. holds Bachelor Of Science - Bs, Psychology from Cardiff University / Prifysgol Caerdydd.

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Email format at Which?

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Which?

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About Jade C.

Enthusiastic technical support advisor with a passion for Tech and helping others. Demonstrated ability to diagnose and troubleshoot technical problems efficiently and effectively. Specialising in remote support, I handle a broad range of software and hardware issues across various operating systems, leveraging tools like BeyondTrust and Zoho Assist alongside CRM platforms such as Zendesk and Salesforce.My role extends to enhancing the Tech procedures, contributing to Quality Assurance, and training colleagues, demonstrating a commitment to elevating our support standards and driving customer satisfaction.

Current workplace

Jade C.'s current company

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Which?
Which?
Technical Support Advisor
london, london, united kingdom
Website
which.co.uk
Employees
789
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2 roles

Jade C. work experience

A career timeline built from the work history available for this profile.

Technical Support Advisor

Current
Which?
  • Providing advanced technical support for a wide range of devices and operating systems, including Windows, Mac, iOS, Android, and Linux. Troubleshooting software and hardware issues, extending support to printers.
  • Leverage remote support tools such as BeyondTrust and Zoho Assist, experienced with CRM/ticketing systems including Zendesk and Salesforce. Adhering to any set SLAs and consistently exceeding KPIs.
  • Additional responsibilities include monthly Quality Assurance audits, updating the Tech Support procedures and scope documents, training, and supervising the team.
May 2021 - Present

Customer Assistant

Tesco Mobile
  • Device setup, factory reset, data transfer and general troubleshooting for iOS and Android phones, tablets and smart watches.
  • Retain a high-level of knowledge of the products on sale to provide expert purchasing and technical advice.
  • Processing mobile phone contracts and cancellations/exchanges while remaining legally compliant and maintaining a high standard in all KPls including NPS, Acquisitions, overall sales volume, and Average Selling Price.
Aug 2019 - May 2021
Team & coworkers

Colleagues at Which?

Other employees you can reach at which.co.uk. View company contacts for 789 employees →

JL Jim Last Jim Last Colleague at Which? West Midlands, England, United Kingdom, United Kingdom View → DB Dino Buratti Dino Buratti Colleague at Which? Bromsgrove, England, United Kingdom, United Kingdom View → SC Sarah Crowhurst Sarah Crowhurst Colleague at Which? West Sussex, England, United Kingdom, United Kingdom View → MS Mariantonietta Sorvillo Mariantonietta Sorvillo Colleague at Which? London, England, United Kingdom, United Kingdom View → JC Julia Clarke Julia Clarke Colleague at Which? Edinburgh, Scotland, United Kingdom, United Kingdom View → DM Debbie Moores Debbie Moores Colleague at Which? Slough, England, United Kingdom, United Kingdom View → JM Joanne Martin Joanne Martin Colleague at Which? Greater London, England, United Kingdom, United Kingdom View → BG Breid Greene Breid Greene Colleague at Which? London Area, United Kingdom, United Kingdom View → WP Willow Parkin Willow Parkin Colleague at Which? Grays, England, United Kingdom, United Kingdom View → CJ Ceri John Ceri John Colleague at Which? Newport, Wales, United Kingdom, United Kingdom View →
1 education record

Jade C. education

FAQ

Frequently asked questions about Jade C.

Quick answers generated from the profile data available on this page.

What company does Jade C. work for?

Jade C. works for Which?.

What is Jade C.'s role at Which??

Jade C. is listed as Technical Support Advisor at Which?.

Where is Jade C. based?

Jade C. is based in United Kingdom, United Kingdom, United Kingdom while working with Which?.

What companies has Jade C. worked for?

Jade C. has worked for Which? and Tesco Mobile.

Who are Jade C.'s colleagues at Which??

Jade C.'s colleagues at Which? include Jim Last, Dino Buratti, Sarah Crowhurst, Mariantonietta Sorvillo, and Julia Clarke.

How can I contact Jade C.?

You can use AeroLeads to view verified contact signals for Jade C. at Which?, including work email, phone, and LinkedIn data when available.

What schools did Jade C. attend?

Jade C. holds Bachelor Of Science - Bs, Psychology from Cardiff University / Prifysgol Caerdydd.

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