Clark De Juan Email and Phone Number
Enthusiastic, outgoing, and tech-savvy Customer Care Representative proficient at building positive relationships with new and existing customers by offering excellent customer service.I’m currently working at a Business process outsourcing company and I specialize in assisting customers with their concerns in real-time. Before I worked there, I was given the opportunity to help other freelancers with their projects. One of my key accomplishments in my current role was helping my team rank 1st across the whole company for consecutive months. I’m confident I can complete my tasks in an efficient and timely manner.
Topdata Global It Solutions
View- Website:
- topdata.com.ph
- Employees:
- 148
-
Technical Customer Support ExpertTopdata Global It Solutions Aug 2018 - PresentPampanga, Central Luzon, Philippines- Used customer service skills to put customers at ease and help themsolve their technical problems- Used information from customers to diagnose tech issues and walkcustomers through the steps needed to fix various problems- Respond to emails and online chat requests for technical support- Communicated clearly and effectively with colleagues, andmanagement to quickly resolve issues and ensure customersatisfaction -
Customer Service RepresentativeStartek Nov 2016 - Aug 2018Pampanga, Central Luzon, Philippines- Investigated and resolved customer inquiries and complaints in atimely and empathetic manner- Described product to customers and accurately explained detailsand care of merchandise- Ensured superior customer experience by addressing customerconcerns, demonstrating empathy and resolving problems on thespot- Dedicated to continuously improving abilities and productknowledge -
Data Entry OperatorConverga Oct 2015 - Jan 2016Makati, National Capital Region, Philippines- Obtained scanned records and uploaded them into the database- Completed data entry tasks with accuracy and efficiency- Executed data verification to detect errors- Communicated with associates to ensure cohesive completion of work -
TranslatorBeginnings At Twentyplus Inc. May 2015 - Sep 2015Makati, National Capital Region, Philippines- Used specialist dictionaries, thesauruses, and reference books to findthe closest equivalents for terminology and words used- Followed various translation-quality standards to ensure legal andethical obligations to the customer- Researched legal, technical, and scientific phraseology to find thecorrect translation- Proofread and edit final translated versions
Frequently Asked Questions about Clark De Juan
What company does Clark De Juan work for?
Clark De Juan works for Topdata Global It Solutions
What is Clark De Juan's role at the current company?
Clark De Juan's current role is Technical Customer Support Expert at TopData Global IT Solutions.
Who are Clark De Juan's colleagues?
Clark De Juan's colleagues are Camille Nicdao, Marvin Francisco, Earl Garnethe Chico, Fatima Timbang, Renz Aserit, Macky Eclarino, John Paul Villafuerte.
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Clark De Juan
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Clark De Juan
Virtual Assistant | General Virtual Professional | Executive Assistant | Technical Support Representative | Customer Support SpecialistGuiguinto
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