Food And Beverage Manager
CurrentOversee all aspects of food and beverage operations, including a café, restaurant, event sales, and catering services - ensuring seamless execution and exceptional guest experiences.Develop and implement strategic plans to achieve revenue targets, reduced COGS by 15% YOY, labor by 18% YOY, and improve profitability while maintaining high-quality standards.Developed and implemented the use of QR codes and their POS integrations, which let customers order on their own, track in-house email capture, and improve B2C marketing.Conduct regular P&L analysis, budgeting, and forecasting to monitor financial performance and identify opportunities for cost savings and revenue growth.Lead menu planning initiatives, collaborating with culinary teams to create innovative and seasonal offerings, special promotions, and themed events to drive customer engagement and repeat business.Manage staff of 20 employees and supervisors, and performed departmental HR functions, including recruitment, training, performance evaluations, and staff development, to foster a positive and productive work environment.Cultivate strong vendor relationships, negotiate contracts, and streamline procurement and inventory management, including cost control initiatives to optimize food and beverage costs.Coordinate event execution, from initial client consultation to final delivery, ensuring all logistics, staffing, and service standards are met or exceeded.Implement efficient operational procedures and standards to enhance productivity, minimize waste, and maintain compliance with health and safety regulations.Approve purchase requests, statements and invoices prior to turning into accounting.Directed daily operations of a busy restaurant, overseeing FOH and BOH activities to deliver exceptional service and culinary experiences.Managed catering sales efforts, including prospecting, lead generation, and client relationship management, resulting in increased bookings and revenue growth.
