As a Partner Success Manager at Includifi, I play a pivotal role in enhancing our partners' experiences and driving our marketing initiatives.- Lead the onboarding and support of new partners, involving functional testing, roll-out, training, and ongoing technical and marketing support. - Collaborate closely with the tech lead and development team to improve user experience.- Develop and manage comprehensive tutorial and non-product resources, ensuring partners have the tools they need to succeed.- Spearhead social media marketing and newsletter development, working in tandem with the Director of Marketing & Communications on campaign development and rollout. - Oversee the project management of product and marketing videos, enhancing our brand's visibility and reach.- Conduct regular audits of all product and non-product resources, ensuring accuracy and relevance.- Write and develop blog posts, conference proposals, presentations, and training webinars, and gather data for future marketing and research pieces.In addition to my primary responsibilities, I also play a key role in the sales process by preparing and managing sandbox demos for potential clients. This involves collaborating with the development team in creating tenants and relevant seed data to provide a comprehensive and realistic understanding of our platform's capabilities. My efforts in this area have been instrumental in helping potential clients visualize the benefits and usability of our platform.

As a freelance consultant specializing in study abroad programs, I leverage my expertise in travel planning and program management to provide comprehensive guidance to both high school and higher education institutions. My focus is primarily on Western Europe, with a particular emphasis on Italy and Spain.- Offer strategic travel guidance for a variety of programs, including high school summer language programs, faculty-led programs for higher education institutions, and independent travel learners.- Manage social media platforms and provide marketing suggestions to enhance program visibility and engagement.- Develop detailed program assessment tools to evaluate effectiveness and identify areas for improvement.- Provide Italian-English translation services, ensuring clear and effective communication across different stakeholders.- Handle budget development and reconciliation, ensuring financial viability and transparency of programs.- Draft contract agreements and develop program deadlines, facilitating smooth and efficient program execution.- Develop and execute comprehensive pre-departure resource materials to ensure student success and preparedness.- Create detailed itineraries and implementation plans, ensuring each program is well-structured and achieves its objectives.With my extensive knowledge and experience, I provide a holistic approach to study abroad programs, ensuring each aspect is carefully planned and executed for optimal success.

As the North American Ambassador for the National Park of the Tosco-Emilian Apennines, I take pride in showcasing the breathtaking natural beauty and cultural richness of the region to a North American audience.- Actively promote the National Park of the Tosco-Emilian Apennines, leveraging various platforms to reach a wider audience and increase awareness and appreciation of the park's unique offerings.- Design and produce engaging video content that highlights the scenic beauty and diverse flora and fauna of the Tosco-Emiliano Apennines region, effectively boosting visitor interest and engagement.- Played a key role in the creation of the 'Orizzonti Circolari 2011' blog, a digital platform that recounts the captivating stories and experiences of the region.- Successfully executed several projects, including the organization of the '2014 SAI Study Abroad Milan Spring Weekend Excursion', '2016 SAI Study Abroad Milan Program Fall Weekend Excursion', and '2017 SAI Study Abroad Milan Program Fall Weekend Excursion'. These initiatives provided immersive experiences for students and contributed to the region's cultural exchange.- Continually involved in initiatives aimed at promoting awareness of the Tosco-Emilian Apennines region, fostering appreciation for its natural and cultural heritage.- As part of the 2011 Cohort of 'Orizzonti Circolari', I serve as the North American Representative, bridging the gap between the Apennines and North America, and fostering mutual understanding and appreciation

"The PUENTE Project is a national award-winning program that for more than 30 years has improved the college-going rate of tens of thousands of California's educationally underrepresented students. Its mission is to increase the number of educationally disadvantaged students who enroll in four-year colleges and universities, earn college degrees and return to the community as mentors and leaders to future generations. The program is interdisciplinary in approach, with writing, counseling and mentoring components."2018/2019 Academic Year Puente Mentor at American River College2019/2020 Academic Year Puente Mentor at American River College2020/2021 Academic Year Puente Mentor at American River College2021/2022 Academic Year Puente Mentor at American River College

• Seeked out new and managed existing relationships with SAI's domestic University partners. Worked with the University Relations team to create strategic recruitment initiatives. Frequently travelled for conferences, fairs, and events on university campuses or pertaining to study abroad. Conducted yearly travel to support on-site custom programs in Italy. Regularly attends and presents at conferences, workshops, and webinars. • Technical lead for Salesforce as primary CRM for B2C outreach and recruitment operations. Implemented B2B operations within SF.• Technical lead on virtual program recruitment initiatives. Duties included researching and onboarding new technology and implementing online tools for strategic recruitment and virtual fair management. • Technical Lead on 2021 Avanti! Looking Forward Together virtual conference. • Committee member on Web & Tech and Social Media teams: Provided online support to staff and introduction to new software and tools, and online marketing techniques. Supported various projects such as marketing and communications to partners, web content management, newsletters, SF database management, and other platforms and projects. • Member of DEI Committee whose mission is to increase access to international education for underrepresented student groups by offering individualized support before, during, and after study abroad. • Other highlights include: Managed curricular mapping initiatives; Provided Presentation Proposal Assistance; Custom Program development including collaboration with universities, faculty, staff, and institutional leadership; Managed Salesforce Leads; Completed general administrative work as assigned and/or needed.

In my role as an Art History Faculty Intern with the Faculty Diversity Internship Program (FDIP) at Los Rios Community College District (LRCCD), I underwent an intensive training program and completed a hands-on internship, gaining a deep understanding of inclusive education and effective teaching strategies.During the 48-hour training program, spread over eight Saturdays, I focused on:- Developing an inclusive classroom curriculum and environment, fostering a 'brave space' and effectively managing microaggressions and inequity.- Gaining a deep understanding of the specific needs of students at LRCCD.- Exploring concepts of unconscious bias, equity, and cultural responsiveness, and how they impact the teaching environment.- Reflecting on methods to promote equity-mindedness within specific disciplines and departments.- Learning about course design, Student Learning Outcomes (SLOs), assessments, and syllabus creation.- Participating in the Rock the Bells Conference, with a focus on Hip-Hop Based Education.- Familiarizing myself with the Learning Management System (LMS) Canvas, and creating accessible and equity-minded online content.- Exploring and refining my teaching style through mock teaching demonstrations.During my Spring 2020 Internship, I co-instructed an eight-week evening course, ARTH 300 (Introduction to Art), which was fully online (Canvas LMS). My responsibilities and experiences included:- Collaborating with the lead instructor on exam creation.- Assisting in grading exams, essays, and final projects.- Creating online PowerPoint lectures with audio for specific lessons, including introductory videos for particular modules, ensuring content was accessible and inclusive.- Managing group discussion boards for various modules.

- Assist with translating documents, videos from English to Italian/ Italian to English. - Assist in reviewing English grammar and translations.- Assist with transcribing English presentations for publication

- Support students with housing, permit of stay, administrative concerns- Organize and accompany students on cultural trips- Design cultural trips and activities to supplement students' study abroad experience- Update Milan office social media platforms and newsletters- Support students with cultural adjustment and emergency concerns- Liaison between partner schools and home schools during Site Visits- Assist in developing curriculum based activtities and visits for Faculty Lead Programs- Member of the SAI Social Media Team as on-site representative

(http://mastanedaproject.tumblr.com/)MASTANEDA is a curatorial project started in Milan in the autumn of 2012.Eleonora Castagna, Claudia Castaneda and Elena Malara oriented their scholastic and professional paths on different fields of expertise; this heterogeneous background constitutes the strenght and uniqueness of this curatorial trio, giving to it a versatile and original attitude towards curatorial practice.The curatorial slant is grounded on the common interest for an Art originated by the peculiar interpretation of the social and political dimension belonging to the territory subject of the artistic investigation; far beyond, the curatorial approach itself aims to take part actively to the activity of research, by observing and living those very realities with an anthropological attitude.MASTANEDA grounds its activity on the conception and production of exhibitions, site-specific projects, publications and experimental training formats, in order to promote an interdisciplinary dialogue among social survey activities and the Fine Arts field.Current Projects: - Albarella S.P.A.A. | research projectA study on the phenomena of the Gated Communities in Italy . Case study n° 1: Albarella Island in the venetian lagoon. - AAB - Andare A Bottega | artistic residencyExperimenting sharing economy, glocality and collective actions in the artistic practice linked to craftmanships’ specialties production. - External collaborator as english language editor for Istanbul Gentrification Project - a project of Beyoglu Project Team | research project

- Manage google site account and user mail preferences- Assist in creating social media and marketing plan. - Assist with project organization and development- Lead for social media marketing- Project Exploring the Power of Art, SAHC three phase project- Assisted with marketing and organizing of Symposium “History Talks: Art in Reconstructing Societies and Developing Identities”- Assisting with organizing and developing current Workshop and Exhibition phases.- Project: Tag it: Discover Street Art (development in progress)- Board of Directors June 2010 to July 2011.

- assist head of student services- assist with preperation of monthly budget and financial reports- assist with Italian to English translations of presentations/press releases/ extracurricular student activities- assist in preparation of student database- assist students with completing "permesso di soggiorno/codice fiscale"- assist students with orienting to Italian culture and life in Milan

- Student assistant on project And And And (andandand.org)- Assist at project Tea Garden by communicating with vistors about various plant properties and by serving tea- Participate and assist in And And And unWorkshops

- Preparing leasing contracts for new tenants and current tenants- Updating facebook and twitter accounts for property- Customer service - Writing up maintenance orders for tenants- Showing prospective tenants various units and touring the community

- Assist Italian department head with curriculum, grading, and project development.- entering grades on online school system- offering online assistance to students with blog project- tutoring students

- Assist head coaches at the Freshman, Junior Varsity, and Varsity level at training sessions and matches.- Prepare training sessions and assisting head coaches

- Assist and advise executive board, active and prospective members with chapter program development and execution. - Serve on Standards Board Committee - Serve on Advisory Board Committee- Advise and mentor students on professional development and academic development techniques.

- Working with Social Media team to promote Tuscany to young people around the world - Working with Social Media Team of H-Art. - Working with Toscani nel Mondo.

- Using water steam machine and specialty tools to clean and restore marble at Gondi Chapel at Santa Maria Novella Church. - Cleaning stained glass windows of Gondi Chapel. - Restoring marble decorative pieces at Capelli dei Principe in the Medici Chapel.