Clauda El Achkar Email & Phone Number

United Arab Emirates

United Arab Emirates

Abu Dhabi, United Arab Emirates

360 marketing• Campaign concept ideation, content production and full campaign roll outs.• Brand Management.• Ensuring high quality standards and maintaining our brand reputation.• Creating and managing sponsor relationships.• Handling partner relationships.• Event planning and execution.• Creating various site maps for the website.• Creating content for websites.• Website UX, UI and design concepts & approvals.• Drafting creative briefs for our agencies… Show more 360 marketing• Campaign concept ideation, content production and full campaign roll outs.• Brand Management.• Ensuring high quality standards and maintaining our brand reputation.• Creating and managing sponsor relationships.• Handling partner relationships.• Event planning and execution.• Creating various site maps for the website.• Creating content for websites.• Website UX, UI and design concepts & approvals.• Drafting creative briefs for our agencies (PR and social media).• Managing agency relationships.• Managing the social media pages.• Copywriting for content on social media and campaigns.• Creating social media strategies.• Working alongside the Operations & Education Department.• Supporting the guest experience team. Show less

Greater Boston Area

• Created and continuously updated the content on our social media accounts and website to further promote the brand and respective products.• Published sponsored ads on our social media pages to further promote our brand, reach our target audience and increase sales.• Booked and attended events to promote the sales of our new products.• Sustained an eye out for industry trends and priced the protein bars in relation to our competitors while maintaining our brand image.•… Show more • Created and continuously updated the content on our social media accounts and website to further promote the brand and respective products.• Published sponsored ads on our social media pages to further promote our brand, reach our target audience and increase sales.• Booked and attended events to promote the sales of our new products.• Sustained an eye out for industry trends and priced the protein bars in relation to our competitors while maintaining our brand image.• Analyzed data collected from our portals and retargeted consumers further increasing sales.• Delivered the operational business plan as well as the achievement of growth objectives which included: Increasing market share, revenue generation, profit and ROI. Show less

Abu Dhabi, Uae

Managed an opening of two medical centres from pre to opening day and supervised five outpatient clinics with a main focus on decreasing patient complaints and staff training.• Handled and tracked three social media campaigns for both centres attracting people in the community.• Decreased patient waiting time in clinics and ensured a smooth overall experience.• Handled customer inquiries providing excellent customer service skills and managed a team of 15 people.• Encouraged… Show more Managed an opening of two medical centres from pre to opening day and supervised five outpatient clinics with a main focus on decreasing patient complaints and staff training.• Handled and tracked three social media campaigns for both centres attracting people in the community.• Decreased patient waiting time in clinics and ensured a smooth overall experience.• Handled customer inquiries providing excellent customer service skills and managed a team of 15 people.• Encouraged team to boost feedback form collection portraying advanced patient satisfaction.• Reduced physiotherapy’s insurance rejection rates to 5% boosting departments revenue.• Succeeded in ensuring patient comfort and satisfaction in the Bariatric department for the head of surgery. Show less

United Arab Emirates

Executed the “Tawdheef” exhibition alongside the sales, marketing and operations team that was held in the Abu Dhabi Exhibition Centre.• Contacted 30+ potential vendors influencing them to be part of the event and confirmed vendor spots.• Supervised guest speaker platforms influencing guests to attend and participate in asking questions.• Updated event website on a daily basis.• Translated context from Arabic to English and vice versa.

Abu Dhabi, United Arab Emirates

Performed customer calls, coordinated logistics, placed orders, createdpresentations and merchandising.• Handled two large accounts in the FMCG market and deployed sales business plans assigned for the health and beauty portfolio of Procter and Gamble's brands, including Gillette, Herbal Essences, Venus, H&S, and Pantene.• Executed night implementations in store when promoting a new product for a specific brand.• Listed new P&G products in the client database at head office to… Show more Performed customer calls, coordinated logistics, placed orders, createdpresentations and merchandising.• Handled two large accounts in the FMCG market and deployed sales business plans assigned for the health and beauty portfolio of Procter and Gamble's brands, including Gillette, Herbal Essences, Venus, H&S, and Pantene.• Executed night implementations in store when promoting a new product for a specific brand.• Listed new P&G products in the client database at head office to be able to display newly launchedproducts in store.• Conducted store checks to maintain quality. Managed 7 merchandisers and monitored shelf sharemaking sure it was maintained.• Maintained solid client relationships both in store and in head office. Show less

Abu Dhabi , Uae

Clinic Manager whose role was managing the entire clinic including the doctors and supporting staff, auditing the departments insurance rejections, translating for the doctors in the consultation room, cooperating with the hospitals call center, dealing with the patients needs, booking appointments, managing billing issues and handling any upsetting matters the department might experience ensuring a high quality service.

Beirut,Lebanon

Responsible for cross checking my professors research papers, proposals, along with their respective citations to submit on deadlines, translating surveys, as well as updating my professor’s database for further use.

Abu Dhabi

Human Resources Department• Acquired experience with the requirements needed by the Joint Commission International Accreditation (JCI)• Analyzing and filtering CV’s manually for the HR manager to interview potential candidates• Assisted in creating training programs for management and present employees Hospitality Department• Dealing with VIP patients• Handling complaints• Giving hospital tours Marketing Department• Updating and submitting doctor… Show more Human Resources Department• Acquired experience with the requirements needed by the Joint Commission International Accreditation (JCI)• Analyzing and filtering CV’s manually for the HR manager to interview potential candidates• Assisted in creating training programs for management and present employees Hospitality Department• Dealing with VIP patients• Handling complaints• Giving hospital tours Marketing Department• Updating and submitting doctor profiles that were published on the website• Translating brochures, posters and advertisements related to the hospital Show less

Beirut, Lebanon

Participated as a mystery shopper where field visits were conducted, quality checklists were filled and a final assessment report on all the shops visited was submitted.

Beirut, Lebanon

Was a front-desk responsible where I carried out daily tasks and general supervision of the off-campus Mayfair dorms.

Master Of Science - Ms, International Marketing, Dean'S Honor List

A new kind of business school The world is changing. It demands a business school that goes beyond business to give you much more than.

Bachelor'S Degree, Management/Marketing

Business Communication Skills Workshop Developing Business Plans Workshop Strategic Career Planning Workshop

High School Dipolma, Science Student