Claude-André Bertrand

Claude-André Bertrand Email and Phone Number

IT Manager | Project Manager | Audit Lead | Implementation Consultant | Enterprise-Wide Technical Solutions | Agile Expert | GRC Applications Implementation | Delivers Within Budget, Deadline & Scope @ Canada Employment and Immigration Union | Syndicat de l'Emploi et de l'Immigration du Canada
Claude-André Bertrand's Location
Orleans, Ontario, Canada, Canada
About Claude-André Bertrand

"Management is doing things right; leadership is doing the right thing."-- Peter F. DruckerI began my career with Canada’s dept. of natural resources as an information management officer. leading a team overseeing multiple advanced systems. From the beginning of my career, I’ve believed that by empowering, mentoring, and holding team members accountable, you create a culture of performance where people thrive on overcoming challenges, and feel great about the contributions they make.Progressing to a technical/leadership role for the Global Affairs/Canadian International Development Agency, I gained experience directing major audits on purchase cards, communication devices, IT assets, and additional verticals.Moving to the private sector, I was thrilled to earn a position with Wolters Kluwer, a global leader in software solutions. I traveled internationally to lead 100+ implementations, including small to large scale projects.Most currently, I am using my expertise in Agile to drive seamless implementation of Governance, Risk and Compliance (GRC) applications for with Resolver, a leading-edge cloud-based software company that protects many of the world’s largest organizations' employees, customers, and supply chains. Previous accomplishments include:✔ Elected as Chair of the Persons with Disabilities Network (PWDAN) directing an 8-member team to make Natural Resources Canada a workplace of choice for persons with disabilities.✔ Spearheaded 100+ successful implementations of TeamMate AM, TeamMate+, and TeamMate Analytics software, including configuration, testing, and end-user training. ✔ Used strong communication talents to deliver presentations at the annual TeamMate User Forum (650+ participants).✔ Learned 7 applications <15 months) related to internal audits, general risk management, vendor risk management, IT risk management, and compliance management. LET’S CONNECT ▬▬▬▬▬▬▬▬▬▬▬▬▬▬I welcome invitations. It would be a pleasure to hear from you!

Claude-André Bertrand's Current Company Details
Canada Employment and Immigration Union | Syndicat de l'Emploi et de l'Immigration du Canada

Canada Employment And Immigration Union | Syndicat De L'Emploi Et De L'Immigration Du Canada

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IT Manager | Project Manager | Audit Lead | Implementation Consultant | Enterprise-Wide Technical Solutions | Agile Expert | GRC Applications Implementation | Delivers Within Budget, Deadline & Scope
Claude-André Bertrand Work Experience Details
  • Canada Employment And Immigration Union | Syndicat De L'Emploi Et De L'Immigration Du Canada
    It Manager
    Canada Employment And Immigration Union | Syndicat De L'Emploi Et De L'Immigration Du Canada Oct 2022 - Present
    Ottawa, Ontario, Canada
  • Resolver Inc.
    Solutions Consultant
    Resolver Inc. Mar 2021 - Jul 2022
    Toronto, Ontario, Canada
    Leveraged expertise in Agile methodology to drive seamless implementation of Governance, Risk and Compliance (GRC) applications. Spearheaded a cross functional team completing 20+ projects over tenure. Worked with stakeholders and key decision makers from a diverse range of companies and VIP clientele to gather requirements and quickly understand business needs with a clear Statement of Work (SOW) as a guide. ✦ Gained consensus on a shared vision of success and ensured alignment on project scope, key benchmarks, and deliverables. ✦ Liasioned between client and internal teams to review work plans and drive project to completion and minimize time to value. Rapidly implemented any change requests. ✦ Developed design alternatives, configured the software, and performed quality assurance (QA). ✦ Innovated and delivered administrator, train the trainer, end-user training sessions, and authored training materials (documents, slide shows, videos, etc.). ✦ Learned 7 applications <15 months) related to diverse verticals including internal audits, general risk management, vendor risk management, IT risk management, and compliance management. ✦ Quickly assimilated new tools including Mavenlink, JIRA, and Confluence.
  • Wolters Kluwer Teammate Audit Solutions
    Implementation And Training Specialist
    Wolters Kluwer Teammate Audit Solutions Apr 2014 - Mar 2021
    Ottawa, Canada Area
    Traveled worldwide to perform 100+ successful implementations of TeamMate AM, TeamMate+, and TeamMate Analytics software. ✦ Performed configuration, testing, and end-user training. ✦ Used strong communication talents to deliver presentations at the annual TeamMate User Forum (650+ participants). ✦ Managed small to large scale projects, many with extremely aggressive deadlines — consistently delivered within budget, deadline, and scope.
  • Wolters Kluwer Teammate Audit Solutions
    Consultant
    Wolters Kluwer Teammate Audit Solutions 2012 - 2014
    Toronto, Ontario, Canada
  • Global Affairs Canada | Affaires Mondiales Canada
    Information Technology Auditor
    Global Affairs Canada | Affaires Mondiales Canada Jun 2007 - Apr 2012
    Gatineau, Quebec, Canada
    Spearheaded major audits on purchase cards, communication devices, IT assets, and additional verticals. Conducted interviews, data analytics, and testing activities. Compiled data and presented results to senior management. Used mentoring skills to train new hires on software and best practices.
  • Natural Resources Canada
    Information Technology Specialist, Information Technology Auditor
    Natural Resources Canada Jan 1997 - Jun 2007
    Ottawa, Ontario, Canada
    Led a small team overseeing multiple corporate systems: ccmMercury/ccmEnterprise, Open Text, TeamMate, and Audit Command Language (ACL). Elected as Chair of the Persons with Disabilities Network (PWDAN) directing an 8-member team to promote awareness of various disabilities and help make Natural Resources Canada a workplace of choice for persons with disabilities.

Claude-André Bertrand Education Details

Frequently Asked Questions about Claude-André Bertrand

What company does Claude-André Bertrand work for?

Claude-André Bertrand works for Canada Employment And Immigration Union | Syndicat De L'emploi Et De L'immigration Du Canada

What is Claude-André Bertrand's role at the current company?

Claude-André Bertrand's current role is IT Manager | Project Manager | Audit Lead | Implementation Consultant | Enterprise-Wide Technical Solutions | Agile Expert | GRC Applications Implementation | Delivers Within Budget, Deadline & Scope.

What schools did Claude-André Bertrand attend?

Claude-André Bertrand attended Cisa, Algonquin College Of Applied Arts And Technology, Acl, Comptia Tech Career Academy, Itil.

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