Salesforce Consultant specializing in SFDC Configuration, Data Cleanup, Data Migration, and Business Solutions to best tailor the salesforce platform to your business needs.

Responsibilities include working with fellow peers and client to help Implement, Deploy, and/or Resolve SalesForce tasks such as: • SalesForce Configuration and Design • SalesForce Flow Updates • SalesForce Clean up Tasks including maintenance and build related • Conga Composer Custom Buttons/Links • Conga Composer Custom Templates • Conga Composer Custom Reports •Conga Composer Case Resolution including SalesForce Case Fixes

Salesforce Admin (Service Cloud) - Remoteo Collaborate with Sr. Salesforce Technical Architect and users to determine business solutions and/or issue resolutionso Weekly calls with client(s) and gather business requirementso Supported and configured Salesforce environment to reflect client business processo Develop and maintain UAT and CRP’so Create and maintain issues log and work with users and partners for resolutiono Data migration using change set from Development environment to Production environment

Senior Programmer/Software Engineer working as an Salesforce Administrator/Developer, and application analyst. Has worked on all phases of SDLC including with Analysis/Design, Build/Configuration, Testing, and Maintenance with the SFDC CRM application within multiple financial industry.

• As Software Developer duties consisted of system analysis, software design and development, teamwork, problem solving, unit testing, documentation and support, updating all CACS Enterprise code to reflect features added in the 8.2.2 release. • As an analyst, duties consisted of designing, implementing and testing required system modifications. • Has done VSAM,DB2,HP,AIX,R0,Linux Regression Testing, Verification• Assisted with DB2,VSAM,UNIX 8.2.1 to 8.3 conversion• Has done CACS 9.0 COBOL to java conversion Regression Testing, Verification, System Administration Testing

• Assisted with system maintenance and Lawson work environment.• Kept track of received data and source documents.• Provided assistance and or resolution related to software issues. • Monitored system and updated changes as needed. • Answered and responded to customer calls related to hardware/software and networking issues. • Handled and resolved problems independently routing to appropriate persons if additional assistance was needed.• Performed Critical Transfer Package (CTP) installation, using Lawson Application Maintenance Toolset (AMT)• Invoice data conversion and deductions conversion.