• Manage a team of 15+ Pre-Sales, Solutions Engineers and Architects focused on discovery and technical design for CenturyLink’s Fortune 1000 customers in Georgia, North Carolina, and South Carolina• My team is responsible for selling the CenturyLink ecosystem inclusive of Public/Private/Hybrid Cloud Solutions (IaaS, PaaS, DRaas, and DBaaS), Managed Hosting, Colocation, Data Analytics, Security, VoIP, and Networking Solutions.• Responsible for leading, mentoring, and coaching a team of engineers with diverse skill sets to operate as a high performing cross-functional team.• Championed with transforming the sales and technical team from focusing on network-centric solutions to Hybrid IT solutions in our client base.• Developed and implemented engineer led product and process training sessions across sales offices throughout the southeast territory.• Collaborate with Product and Operations divisions to ensure custom solutions to our clients are delivered and supported as promised.• Of the approximately $200 million of revenue under management, assigned to grow, support, and be the technical liaison to our largest Global Southeast clients.

• Provide pre-sales engineering and consultative design support on all CenturyLink products and services• Compile and translate complex business and technical requirements into customized solutions that are comprehensive and address the customer’s current and future networking environment• Pre-sales activities include lead generation, lead qualification, system and network design, pricing, proposal development, customer presentations and technical consulting• Engage in mentoring activities without formal supervisory responsibility (mentor and train peers, sales and customers on an ongoing basis).• Provide support design and engineering effort on complex inter-networked systems to include but not limited to LAN/WAN, Unified Communications, Security, Wireless, Storage, Data Center• Knowledge of multiple vendors of LAN/WAN CPE to include but not be limited to Cisco, AVAYA, Juniper, Adtran, Shoretel, Ciena and others.• Responsible for technical discovery and solutioning of customer’s communications and IT environment including VoIP, Managed Hosting, Managed Network Services, MPLS/VPLS, and Security.

• Retain, maintain, and grow customer base of $30 million in annual revenues.• Enhanced bottom line by surpassing 100% of all sales objectives for 2008 and 2009. • Motivate, lead and train account managers to deliver sales results in strategic products through system tools, resources, sales skills, and solution selling. • Assure customers understand and use established company products by providing account managers with technical support during design, proposal, and sale of products to customers. • Design complex business communication and networking solutions.• Improve revenue generation and efficiency in 5 to 10 account managers by strategizing with sales managers.• Develop solutions for embedded customer base by collaborating with account managers.• Identify, design, price, propose and sell complex solutions by contributing to joint sales calls with sales representative.• Lead onsite and teleconference customer presentations of customer-specific solutions.• Act as Sales Manager during times deemed necessary such as vacations or absences.

• Demonstrated advanced knowledge of application sales and support activities.• Achieved and exceeded team sales goals of 126% by partnering with Sales Manager and Technical Sales Consultant to develop and execute effective sales plan. • Contributed to revenue generation from existing and new products from expanding portfolio by providing training, technical support, and leadership to 10 account executives.• Served as knowledgeable technical resource to account executives and other team members for complex voice and data solutions.