Claude Hert

Claude Hert Email and Phone Number

Head of cross-disciplinary and support functions - Card Payment Systems @ CCS - CENTRE DE CONSEIL ET DE SERVICE
Strasbourg, FR
Claude Hert's Location
Greater Strasbourg Metropolitan Area, France
Claude Hert's Contact Details

Claude Hert work email

Claude Hert personal email

n/a
About Claude Hert

Management of change and innovation, Project Management, Banking industry (payments and cards), Competitive Intelligence and Business Process ManagementSpecialities : business intelligence, technology watch, payment and card watch, project coaching, project management, banking, means of payment, SEPA, SCT, SDD, SCF, cards, currency exchange

Claude Hert's Current Company Details
CCS - CENTRE DE CONSEIL ET DE SERVICE

Ccs - Centre De Conseil Et De Service

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Head of cross-disciplinary and support functions - Card Payment Systems
Strasbourg, FR
Website:
creditmutuelalliancefederale.fr
Employees:
2452
Claude Hert Work Experience Details
  • Ccs - Centre De Conseil Et De Service
    Head Of Cross-Disciplinary And Support Functions - Card Payment Systems
    Ccs - Centre De Conseil Et De Service
    Strasbourg, Fr
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  • Ccs - Centre De Conseil Et De Service
    Head Of Cross-Disciplinary And Support Functions - Card Payment Systems
    Ccs - Centre De Conseil Et De Service Feb 2019 - Present
    Strasbourg Area, France
    Internal auditing, operational risks, quality ISO9001, modelling of processes, compliance, training, internal communication, logistic support, accounting auditing and support
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  • Ccs - Centre De Conseil Et De Service
    Head Of Daily Operation Activities, Card Payment Systems
    Ccs - Centre De Conseil Et De Service Jun 2013 - Jan 2019
    Head of Daily operation activities, Card Payment Systems, for Crédit Mutuel / CIC Group - including Fraud detection, Chargebacks, Clearing and SettlementInvolved in all card projects requiring daily activities, including the card fraud detection project and clearing & settlement with VISA and Mastercard in various currencies
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  • Ccs - Centre De Conseil Et De Service
    Project Manager
    Ccs - Centre De Conseil Et De Service Sep 2012 - Jun 2013
    Project manager on card fraud detection, issuing and acquiring (nearly full-time).Business processes modelling and management (BPM) using ARIS (Software AG).Business intelligence and technology / regulatory watch on payments with a special focus on cards and electronic banking.
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  • Ccs - Centre De Conseil Et De Service
    Project Manager
    Ccs - Centre De Conseil Et De Service Sep 2009 - Aug 2012
    Project manager for Card activities and Electronic banking within the dedicated product line.Various operational projects in relation with Mastercard and VISA or having internal impacts on IT and/or organization.Business intelligence and technology / regulatory watch on payments with a special focus on cards and electronic banking.
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  • Ccs - Centre De Conseil Et De Service
    Project Manager
    Ccs - Centre De Conseil Et De Service Jan 2009 - Aug 2009
    In charge of relations with EBA Clearing regarding Step2, member of EBA WG on SCT and SDD, responsible for testingProject manager within the internal CMCIC WG on SEPAMastercard bulletin watcherIn charge of a pilot projet of inhouse merchants’ web sites monitoring, including benchmarking
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  • Crédit Mutuel Alliance Fédérale
    Project Manager
    Crédit Mutuel Alliance Fédérale Jan 2005 - Dec 2008
    In charge of relations with EBA Clearing regarding Step2, member of EBA WG on SCT and SDD, responsible for testingProject manager within the internal CMCIC WG on SEPARepresenting France at EBA Step1 User GroupMastercard bulletin watcher
    View
  • Crédit Mutuel Alliance Fédérale
    Head Of (International) Payments
    Crédit Mutuel Alliance Fédérale Jan 1995 - Dec 2004
    Strasbourg, Grand Est, France
    Head of Crédit Mutuel payment back-officeProject manager within CM for different interbank projects (CRI TBF and SNP, TARGET1, Step2 XCT, connexion to German payment systems)Project manager for implementing new IT solutions and for providing new payment solutions to customers, specialy in mass payments (cross border)
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Claude Hert Skills

Payments Swift Payments Electronic Payments Banking Foreign Languages Internet Payment Systems Payment Cards Payment Industry Payment Services Payment Card Processing Mobile Payments E Commerce Microsoft Office Xml Business Process Design Business Process Management Business Process Re Engineering Business Intelligence Competitive Intelligence Credit Cards Debit Cards Retail Banking E Payments Fraud Detection Chargebacks Clearing Settlement Currency Exchange Foreign Currency Transactions Management Of Change Leadership

Claude Hert Education Details

Frequently Asked Questions about Claude Hert

What company does Claude Hert work for?

Claude Hert works for Ccs - Centre De Conseil Et De Service

What is Claude Hert's role at the current company?

Claude Hert's current role is Head of cross-disciplinary and support functions - Card Payment Systems.

What is Claude Hert's email address?

Claude Hert's email address is he****@****tuel.fr

What schools did Claude Hert attend?

Claude Hert attended L'école Supérieure De La Banque, University Of Strasbourg, Emlyon Business School.

What are some of Claude Hert's interests?

Claude Hert has interest in Reading Books, New Technology, Family And Children, Music, Video, Photo.

What skills is Claude Hert known for?

Claude Hert has skills like Payments, Swift Payments, Electronic Payments, Banking, Foreign Languages, Internet, Payment Systems, Payment Cards, Payment Industry, Payment Services, Payment Card Processing, Mobile Payments.

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