Claudenise Lima Email & Phone Number

Jenbach, Tyrol, Austria

As a Service Pricing Specialist, I lead the integration of a new escalation tool for annual price adjustments, providing guidance on indexations and various escalation formulas. My role ensures seamless contract execution, making me the go-to point of contact for all related queries.

Budapest, Hungary

As a Support Contract Data Analyst & Contract Management professional, I work analyzing business processes, applying Lean Six Sigma principles, and identifying areas for improvement to enhance efficiency and effectiveness of contract execution.Key Responsibilities:- Collaborate cross-functionally with Regional Services teams, Order Management, Pricing, Service Engineering, Billing, and Finance to drive operational excellence and data-driven decision-making;- Make use of ERP (Oracle), Azure SQL Data Warehouse and Excel to analyze contract execution and create dashboards to communicate relevant indicators to the team;- Perform detailed calculations to determine discount escalation for pricing corrective orders and Spark-Plugs, ensuring accurate and fair pricing adjustments in alignment with company policies and customer agreements;- Develop and maintain automated reports and interactive dashboards using Power BI to analyze and present the contract performance;- Lead customer meetings to communicate updates and changes in pricing corrective order calculations, ensuring transparency and alignment with customer expectations while addressing any queries or concerns raised.

Budapest, Hungary

Responsible for providing administrative support for Material Stream Agreement (MSA).Key Activities:- Excels at understanding the MSA product and ensuring that execution and performance monitoring documentation is complete, up-to-date, and readily accessible to users;- Validation of Lean Six Sigma process maps through meticulous data collection;- Develop user-friendly process map guidelines and conduct engaging training sessions for stakeholders;- Provide valuable support in implementing process measurements, improvements, and controls.

Budapest, Hungary

Responsible for providing customer support via phone or email in English language . Qualification of customer requests. Troubleshooting problems using standard operating procedures. Provide timely, High-quality responses to customers. Operation of the tools: Sky Speed, Google Workspace, Google sheet, Microsoft Excel.

Brazil

Co-founder and partner engineer: Sales and contract negotiation with customers. Management and design of engineering projects. Development of electrical, hydro-sanitary installations, architectural projects for residential buildings, and others.

Materials and Structures Analysis GroupThe Project aims to analyze composites made from cement with the addition of vegetable fibers, in order to to analyze its influence on the mechanical properties of this material. The fiber used to obtain this composite comes from "Algaroba", a plant commonly found in the semi-arid northeastern Brazil. This plant has shown itself capable of presenting characteristics necessary for the development of a promising material for cementitious matrices.

Delmiro Gouveia, Alagoas, Brazil

Development of residential architectural projects for families in social vulnerability.

Delmiro Gouveia, Alagoas, Brazil

The SEMENGE event includes lectures, technical visits, sections of scientific papers. Tasks: Plan the event with the team, hire suppliers, hire lecturers, oversee execution teams, budget control.

The objective of student representation, within the Collegiate of Civil Engineering, is to integrate the student body with the others faculty parties. Furthermore, to provide more representation of the civil engineering students to the university, and ensure alignment between the student body and the direction of the institution.

PET is a learning group that provides support to students to carry out extracurricular activities. The group supports areas of teaching and research, which enables a differentiated academic formation, both for integration into the professional market and for the development of studies in graduate programs.

Management of meetings and assemblies among students; Organization of student events and congresses;Development of initiatives to align the faculty and students' interests.

Master'S Degree, Construction Information Technology Engineering

The objective of the program is to train Construction Information Technology Engineers who, after having acquired the appropriate.

Master Of Business Administration - Mba, Project Management

The MBA in Project Management at USP/Esalq offers knowledge aligned to the best practices of the PMBOK guide and also Agile and Hybrid.

Bachelor In Civil Engineering, Civil Engineering