Claude Thompson
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Claude Thompson Email & Phone Number

IT Technician with hardware troubleshooting expertise and learning agility at Applied Statistics & Management Inc.
Location: Temecula, California, United States 2 work roles 1 school
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Current company
Applied Statistics & Management Inc.
Role
IT Technician with hardware troubleshooting expertise and learning agility
Location
Temecula, California, United States
Company size
64 employees

Who is Claude Thompson? Overview

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Claude Thompson is listed as IT Technician with hardware troubleshooting expertise and learning agility at Applied Statistics & Management Inc., a company with 64 employees, based in Temecula, California, United States. AeroLeads shows a matched LinkedIn profile for Claude Thompson.

Claude Thompson previously worked as Application Analyst at Applied Statistics & Management Inc. and Application Support Specialist at Deeper Systems. Claude Thompson holds Bachelor'S Degree, Information Technology from University Of Phoenix.

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Applied Statistics & Management Inc.

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Profile bio

About Claude Thompson

Detail-oriented IT profession with hands-on experience in hardware troubleshooting, network maintenance, and proficiency in Python and SQL. Adept at optimizing IT systems and extracting insights from data. Broad knowledge in Help Desk, Desktop Support and Service Desk. Skilled in aligning end-users needs with long-term resolutions to complex IT challenges. Able to clearly understand problems and find positive solutions through use of troubleshooting & critical thinking. Bilingual – Spanish/English (Speak, Read & Write)I am also passionate about data science and have gained proficiency in Python and SQL, enabling me to optimize IT systems and extract insights from data. I hold a Bachelor's degree in Information Technology from University of Phoenix, where I developed my learning agility and analytical mindset.I am eager to contribute to IT operations or data-driven projects, leveraging my technical and analytical competencies for organizational success. I am looking for a forward-thinking company that values innovation, collaboration, and efficiency, where I can grow and learn from other IT professional.

Current workplace

Claude Thompson's current company

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Applied Statistics & Management Inc.
Applied Statistics & Management Inc.
IT Technician with hardware troubleshooting expertise and learning agility
temecula, california, united states
Website
mdstaff.com
Employees
64
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2 roles

Claude Thompson work experience

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Application Analyst

Current
Applied Statistics & Management Inc.
  • Technical Support and Troubleshooting:
  • Provided first-line technical support for hardware, software, and network issues via phone, email, and chat
  • Diagnosed and resolved complex software issues, reducing average ticket resolution time by 25%
  • Utilized remote support tools to efficiently troubleshoot and resolve client issuesCollaboration and Continuous Improvement:
  • Acted as a liaison between end-users and the development team, communicating feature requests and improvements
  • Collaborated with development teams to identify, replicate, and resolve software bugs and defects
May 2024 - Present

Application Support Specialist

Deeper Systems
  • Technical Support and Infrastructure Management:
  • Installed, configured, and supported workstation software, hardware, printers, and phones
  • Implemented a user-friendly IT helpdesk ticketing system, reducing response time by 35%
  • Coordinated network security measures for data backup, protection, and improved workflow
  • Resolved 75+ client tickets weekly within established SLA timeframes, collaborating effectively with team members
  • Performed diagnostics, troubleshooting of system issues, and maintained accurate equipment inventoryPerformance Improvements and Training:
May 2019 - Oct 2023
Team & coworkers

Colleagues at Applied Statistics & Management Inc.

Other employees you can reach at mdstaff.com. View company contacts for 64 employees →

JK Justin Kentzel Justin Kentzel Colleague at Applied Statistics & Management Inc. Wildomar, California, United States, United States View → JP Jean Polanco Jean Polanco Colleague at Applied Statistics & Management Inc. San Diego, California, United States, United States View → AL Allison Luong Allison Luong Colleague at Applied Statistics & Management Inc. Temecula, California, United States, United States View → MA Mark Ashley Mark Ashley Colleague at Applied Statistics & Management Inc. Temecula, California, United States, United States View → WB Whitney Butts Whitney Butts Colleague at Applied Statistics & Management Inc. Temecula, California, United States, United States View → JM Janelle Medor Janelle Medor Colleague at Applied Statistics & Management Inc. Lake Elsinore, California, United States, United States View → AG Alyssa Gonzalez Alyssa Gonzalez Colleague at Applied Statistics & Management Inc. Temecula, California, United States, United States View → TT Travis Trainer Travis Trainer Colleague at Applied Statistics & Management Inc. Temecula, California, United States, United States View → CH Carol Hale Carol Hale Colleague at Applied Statistics & Management Inc. Temecula, California, United States, United States View → AK Aj Kowal Iii Aj Kowal Iii Colleague at Applied Statistics & Management Inc. Murrieta, California, United States, United States View →
1 education record

Claude Thompson education

FAQ

Frequently asked questions about Claude Thompson

Quick answers generated from the profile data available on this page.

What company does Claude Thompson work for?

Claude Thompson works for Applied Statistics & Management Inc..

What is Claude Thompson's role at Applied Statistics & Management Inc.?

Claude Thompson is listed as IT Technician with hardware troubleshooting expertise and learning agility at Applied Statistics & Management Inc..

Where is Claude Thompson based?

Claude Thompson is based in Temecula, California, United States while working with Applied Statistics & Management Inc..

What companies has Claude Thompson worked for?

Claude Thompson has worked for Applied Statistics & Management Inc. and Deeper Systems.

Who are Claude Thompson's colleagues at Applied Statistics & Management Inc.?

Claude Thompson's colleagues at Applied Statistics & Management Inc. include Justin Kentzel, Jean Polanco, Allison Luong, Mark Ashley, and Whitney Butts.

How can I contact Claude Thompson?

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What schools did Claude Thompson attend?

Claude Thompson holds Bachelor'S Degree, Information Technology from University Of Phoenix.

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